Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
We were very pleased with the staff. We felt comfortable. When we arrived Jerry was out with a customer (we had not made an appointment) and Jason stepped in and took care if us. We were off comfortable. When we arrived Jerry was out with a customer (we had not made an appointment) and Jason stepped in and took care if us. We were offered snacks and conversation. When Jerry arrived back on the premises he was introduced to us by Jason. Jerry took his time with us and answered any questions we had. He did not make us feel hurried. More
I had never been to a more established dealership and when I walked into Jones Junction Toyota I was treated with such wonderful care. They really took the time to get to know me and allowed me to make m when I walked into Jones Junction Toyota I was treated with such wonderful care. They really took the time to get to know me and allowed me to make my own decisions on what I wanted. I didn't know what I wanted walking into the dealership, but they allowed me to test drive some cars until I found the right one for me. More
Went in to their service dept. for six month oil and filter change, tire rotation, "auto butler treatment" (very durable paint protection, paid for at time of purchase) and general check up on 2011 Rav4 filter change, tire rotation, "auto butler treatment" (very durable paint protection, paid for at time of purchase) and general check up on 2011 Rav4. The people were very efficient, the waiting lounge was very comfortable and they provided free hot dogs and coffee. The total cost to me, $0. They will come to your home and get your vehicle and leave you a loaner car if you're within 50 miles. The Rav4 (6 cyl., 4WD) proved itself very capable this past winter. We love the car and the dealership. More
Everyone at Jones Toyota was friendly, helpful and informative, especially Jerry Flores. He kept his calm even though my husband and I changed our minds several times and he had to "find" 2 different informative, especially Jerry Flores. He kept his calm even though my husband and I changed our minds several times and he had to "find" 2 different cars for us on 2 different lots. We love our new dark forest pearlkathy Rav 4! More
Purchased a 2011 Toyota Camry SE. Deal was done before going to the dealsership with Matt over the internet. Top notch experience all around. Everyone in the dealership was friendly, helpful and knowledg going to the dealsership with Matt over the internet. Top notch experience all around. Everyone in the dealership was friendly, helpful and knowledgeable. Happy to be part of the Jones Family. Thanks Larry, Tom and Matt More
We knew that we wanted a Prius and that they are hard to find at this time. We looked on the internet and called local dealerships. From the begging Adam Harrow was very friendly and infromative. He prov find at this time. We looked on the internet and called local dealerships. From the begging Adam Harrow was very friendly and infromative. He provided me with the needed information and kept me informed until I was able to gte to the dealership. In addition, Adam stayed almost 2 hours past the time he was off to complete the sale. More
i have given an over all rating of 5 as i have dealt with this dealership for over a year and the service had been excellent therefore i have decided to stick with them on the purchase of my new car. they d this dealership for over a year and the service had been excellent therefore i have decided to stick with them on the purchase of my new car. they do a great job in making sure the customer is taken care of. More
I came to Jones Junction in search of a 2011 Toyota Tundra. The salesman was patient with us and provided good service. I spent more than I wanted to spend but the financing kept me under my monthly b Tundra. The salesman was patient with us and provided good service. I spent more than I wanted to spend but the financing kept me under my monthly budget. I will recommend Jones Junction to all of my associates. More
I would like to reccomend Jones Junction, my aunt recently purchased a toyota Corolla, she was so happy with the service given to her, Jerry Flores helped her everystep of the way I was so glad to he recently purchased a toyota Corolla, she was so happy with the service given to her, Jerry Flores helped her everystep of the way I was so glad to hear of her expirience at Jones Junction, I am so glad she was able to go to a dealer and be treated so well thank you Jerry for helping in her purchase.. More
Customer service was excellent. Robert was extremely friendly and knowledgeable. Not pushy (which we loved), but giving us enough information to help make our decision. I loved the way employees were st friendly and knowledgeable. Not pushy (which we loved), but giving us enough information to help make our decision. I loved the way employees were staggered so we had minimal waiting time in between. The atmosphere was friendly and clean. Love all the lifetime perks. They respected our time and tried to get us out as soon as they could and let us know they were trying to get us out. That makes you feel like they value your time. That was something that stood out as well. More

