Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Such a great experience!!! I had heard good things about Jones from friends and family, so i decided to go there for my new camry. I spoke with Adam who very patiently answered all the questions I had for h Jones from friends and family, so i decided to go there for my new camry. I spoke with Adam who very patiently answered all the questions I had for him. He helped me pick the perfect car and I couldn't be happier!! More
Jones Toyota is the best dealer I have ever had the pleasure of dealing with. The sales staff are the friendlest people. The mechanics are very good at the service we have recieved. Over all the whole pleasure of dealing with. The sales staff are the friendlest people. The mechanics are very good at the service we have recieved. Over all the whole experience was GREAT I would buy the next and all of my new vehicles from Jones More
I recently bought a brand new Toyota from Jones and it was the best experience I have ever had at a car dealership I walked in and was greeted by Mr. Harrow who was very accomidating to me with everything was the best experience I have ever had at a car dealership I walked in and was greeted by Mr. Harrow who was very accomidating to me with everything I wanted in my vehicle and he was also able to meet me at the price that I wanted which no other dealership could do!! While Mr. Harrow was finishing my deal Mr.Serio went and picked up the car for him filled the car up with gas and had it all set and ready to go!! I must say these two work as a great team and are great salesman I will definently be back because of the great customer service and Jones for a lifetime. More
i recently bought a toyota corolla from jones and my serive was excellent. also my first service appointment was great. except the service mamger, ruan, was horrible. she seemed to have an attitude towa serive was excellent. also my first service appointment was great. except the service mamger, ruan, was horrible. she seemed to have an attitude towards everybody, even the customers. other then that i would absolutley recommend jones to all my friends. More
Enjoyed my visit at Jones looking for a new car. My salesman was very knowledgeable, courteous and informative. Would recommend Jones to friends. Got to have my nails done while waiting for paper wor salesman was very knowledgeable, courteous and informative. Would recommend Jones to friends. Got to have my nails done while waiting for paper work to come through. This was a very easy car buying experience compared to other places I have been. It always seemed so lengthy and boring, but not at Jones. Hope to be back there again. We purchased a Sienna and love it. More
The service at this dealer was excellent. The salesman Jason was extremely pleasant, knowledgeable and helpful. While waiting, there was a very cozy waiting room with hot dogs, popcorn, coffee, etc. There Jason was extremely pleasant, knowledgeable and helpful. While waiting, there was a very cozy waiting room with hot dogs, popcorn, coffee, etc. There were even manicures being given in the waiting area. Everyone there was extremely friendly from the door greeters to the salesman to the manicurists. More
This was the first time that I purchased a new vehicle on my own, and I was afraid I was going to be taken advantage of. I walked into Jones Toyota and met Jerry, I told him what I wanted, he took his time my own, and I was afraid I was going to be taken advantage of. I walked into Jones Toyota and met Jerry, I told him what I wanted, he took his time and answered all my questions. I felt very comfortable and relaxed with him. Thank you Jerry for making this a positive buying experience! More
As a single, older woman, buying a car on my own, I always dreaded the process. The salesperson at Jones was so easy to talk to that I felt comfortable immediately. He answered all of my questions and always dreaded the process. The salesperson at Jones was so easy to talk to that I felt comfortable immediately. He answered all of my questions and I never felt pressured. I also like the free oil changes and excellent service. Dave, the gentleman for my car, is not only nice but never talks down to me. He is a gentleman to deal with. At other car dealerships I always felt that I was being "cheated in some way, that I was being charged for things I didn't need". I have never felt this ways at Jones. They are a joy to work with and will always be my dealer. More
In the past, purchasing a vehicle was always a stressful and unpleasant experience. I was very pleasantly suprised with the approach at Jones Toyota. The salesman, Adam Harrow, was very pleasant, comforta and unpleasant experience. I was very pleasantly suprised with the approach at Jones Toyota. The salesman, Adam Harrow, was very pleasant, comfortable to be with, very attentive and very knowledgeable of the vehicle I purchased. The entire buying experience, albiet a bit long (isn't it always), was professional, organized and concise. What I observed also was what appeared to be a team approach - everybody seemed to be crosstrained to other duties in the buying process and it worked to keep the process always moving without interruption. Every person I worked with or spoke to was smiling, pleasant and made me feel like I was someone THEY WANTED TO DO BUSINESS WITH. Based on my experience, I would not at all be reluctant to highly recommend JONES TOYOTA to anyone looking to purchase a new or used vehicle. I am looking forward to years of good experiences with my continued realtionship with the JONES TOYOTA group. Five stars for this dealership and the way they do business. More
The employees at Jones go out of their way to ensure customer satisfaction. By every measure, their customer service beats the competition. I would not buy a car from any other dealer. There is no de customer satisfaction. By every measure, their customer service beats the competition. I would not buy a car from any other dealer. There is no dealership in the area that has friendlier and more personable employees than Jones. I'm sold on "Jones for a Lifetime." More

