Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
i had a 15000 mile factory maintance performed replaced engine oil replaced oil filter with factory filter complet drive line inspection. perform steering &suspension. rotated tires& set time pressure pe engine oil replaced oil filter with factory filter complet drive line inspection. perform steering &suspension. rotated tires& set time pressure performedcomplete brake inspection. checked toe in on front end completed service & washed car More
I think if your dont buy your car from Jones your not thinking right. They will give your the right deal may not be the best deal but think out of the box for just a min and you will see the packages the thinking right. They will give your the right deal may not be the best deal but think out of the box for just a min and you will see the packages they give you will save you alot down the road. Joey B has sold us 2 cars in the last year and had been great. also the finance dept and the aftermarket dept showed us some of the best programs for any unexpected problems down the road,,, every one is always working hard at this dealership sonething you dont see everywhere great job!!!!!!!!!!! More
jONES jUNCTION IS CONVENIENT, i HAVE NEVER HAD ANY PROBLEM WITH THE SERVICE HERE. eVERYONE IS FRIENDLY AND CURTIOUS. tHEY ANSWER ANY QUESTIONS THAT I HAVE. I have bought 3 vehicles from this dealer PROBLEM WITH THE SERVICE HERE. eVERYONE IS FRIENDLY AND CURTIOUS. tHEY ANSWER ANY QUESTIONS THAT I HAVE. I have bought 3 vehicles from this dealer and use them exclusively for my maintanence checks. More
Very pleasent atmosphere, makes you feel comfortable and sure that work is being done properly. Highly recommend this dealer for buying also. I was very peased with the salesman when we bought our Prius an sure that work is being done properly. Highly recommend this dealer for buying also. I was very peased with the salesman when we bought our Prius and have been very happy withthe performance of the Prius to-date, 65,000miles plus we can pass more gas stations, even now. More
We had a great experience purchasing our new Highlander. Jason was very helpful and went over every detail of the car with us. he was also great with our kids. I would definitly recommend Jones to our fam Jason was very helpful and went over every detail of the car with us. he was also great with our kids. I would definitly recommend Jones to our family and friends. This is around our fifth vehicle that we have bought from Jones so obviously they must be doing something right for us to keep coming back!! The only complaint I have is the length of time it took to do all the paperwork. I guess that should be expected on a Saturday. The finance guy was awesome though! He was great as well with our kids!!! More
I have purchased several cars from several different dealers and was pushed to buy, buy, buy. Joshua never pushed my wife and I to buy before we were sure on what we wanted. We were at the dealership fr dealers and was pushed to buy, buy, buy. Joshua never pushed my wife and I to buy before we were sure on what we wanted. We were at the dealership from 1400-2030 hrs before the sale was complete. Joshua was there the entire time and gave us what we wanted. We purchased the 2011 Toyota 4 runner, 7 year 100,000 platinum warranty, The Doctor Jones warranty, and the Auto Butler warranty. In the past some dealers never lived up to there warranty but I was assured that Jones stands by there warranty. The finacial lady was very good, ( Im sorry I forgot her name )she explained all the warranties i purchased. The sales manager was kinda tough on the price but we were able to come to a deal at the end. Same for the gentleman that priced my trade in, ( tough but we were able to come to a deal at the end. All this is understandable knowing this is a buisness to make money. Overall this was great experience purchasing a vehicle. Joshua did a great job. More
This dealership is Just amazing! My visit, which was my first, was very pleasing. The facility is very neat, friendly and speaks volumes as to the kind of customer oriented dealership it is. The "vehicle s first, was very pleasing. The facility is very neat, friendly and speaks volumes as to the kind of customer oriented dealership it is. The "vehicle selection specialist", as he dubbed himself, Abe Haile, defies every negative stereotype out there of car salesman.He was knowledgeable and helpful from the very beginning. The manager Tom Gullivan couldn't have been more cooperative and straightforward, qualities there seems to be a lack of in the auto industry. Jones For A Lifetime is UNBELIEVABLE! All in all I would recommend this dealership and 'Honest Abe' to anyone. More
This is my second time at Jones Junction for service. Both times I received exceptional service and individual attention for my 1997 4-Runner. They keep my vehicle in great condition which gives me grea Both times I received exceptional service and individual attention for my 1997 4-Runner. They keep my vehicle in great condition which gives me greater confidence on the road. I am totally pleased with the quality of service, friendliness of the employees & helpfulness of the technicians. Thanks Jones Junction for having an EXCELLENT service department! More
Matt was extremely helpful from the initial email sent asking for prices and inventory to setting up my phone and nav system. He was friendly, informative and knew the questions to ask so that he could m asking for prices and inventory to setting up my phone and nav system. He was friendly, informative and knew the questions to ask so that he could meet my needs. Matt facilitated my visit so that I could complete the entire process painlessly. All of the employees were supportive, friendly, remembered my name, occupation and the type of car I was trading. More
We have been Jones Junction Customers since 1990 when we bought our first Subaru Loyale from Jones Nissan Subaru, and then a 1996 Subaru Legacy and then a 2002 Toyota Highlander. To say that we are pleased bought our first Subaru Loyale from Jones Nissan Subaru, and then a 1996 Subaru Legacy and then a 2002 Toyota Highlander. To say that we are pleased with Jones Junction would be an understatement since this makes our 21st year of doing business with this dealership. The purchase of our Highlander in 2002 was smooth and quick: Jones had exactly the vehicle we wanted, we took it for an extended test drive, closed the transaction just after that and received it prepped very promptly and thoroughly. To say that we are pleased with Jones Junction Toyota Scion service does not tell nearly the whole story: no other service center has touched our Highlander except for PA inspection stations since Jones is in Maryland. We always, always have been treated like family by all service personnel: informed of any problems (which are few), given options for dealing with them and related prices, prices which are firm. We also can document with receipts more than a few instances in which Jones service attendants have determined when costs of some repairs would be borne by the dealership or by the manufacturer making this dealership more "pro-customer" in "costs saved" for us than any other dealership with which we had done business before 1990. And the cost saving is only part of the story, because the service personnel give us plenty of support before and after the service is rendered. We love this company so much that even after moving our home residence to about 50 miles away, we come back for service time after time. We will also purchase our next vehicle from Jones Junction and continue our relationship with it in the future. More

