Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
First of all, the people are always very friendly and efficient. Even the new people are very well trained. I love the free hotdogs, hamburgers, and pizza. My wife loves the free manicures. The place efficient. Even the new people are very well trained. I love the free hotdogs, hamburgers, and pizza. My wife loves the free manicures. The place is very neat and clean. The place has very interesting reading material. More
I called ahead looking for a manuel toyota. I was given detailed information about the availability. I was able to test drive a manuel toyota corolla that very morning. I was in and out with my new toyot detailed information about the availability. I was able to test drive a manuel toyota corolla that very morning. I was in and out with my new toyota corolla within 3 hours. It was quick and painless! Everyone was nice and helpful. They were hontest and it was an awesome experience. More
excellent costumer service and was very appreciative to have the rental for the duration of our experience. Work was done previously on the driver's side door so we were disappointed that it had to be rep have the rental for the duration of our experience. Work was done previously on the driver's side door so we were disappointed that it had to be repeated after only a couple of years and hope that this isn't a reoccurent problem. Had a bit of a problem with the motor on the passenger side sliding door when we got it home from the shop, hope it was just a fluke and that it will now continue to work just fine. More
Always have a positive experience when I bring my car in for service. I have recommended this dealership over and over, and would not think of going anywhere else for another car. I have tried the pickup s for service. I have recommended this dealership over and over, and would not think of going anywhere else for another car. I have tried the pickup service, also and was very happy to have a ride up to Bel Air (I live in Parkville) to retrieve my car after servicing. With free manicures and carwashes, coffee, popcorn, hot dogs, I mean what more could you want when you're already getting great service? I have had transactions with Ian Jones, who is also excellent and very personable. When these people promise something, they make it happen and that is rare these days. More
Customer service was great...because someone greated me at the door and helped me immediately Quality of work was great and based on the knowledge of the saleman Friendliness was great...a 5 is not g at the door and helped me immediately Quality of work was great and based on the knowledge of the saleman Friendliness was great...a 5 is not good enough...Todd deserves a 10 Overall Experience....was great because everyone was so friendly...explained everything to me...worked with me with the price...and we were thouroughly satisfied.. Price was good but I think I could have done a little better...Jones only gave me $500 off the sticker price... More
Jones is a wonderful dealership with very professional staff and reliable service. You can count on your car being ready when they say -- which is a unique quality in maintenance shops! They go out of t staff and reliable service. You can count on your car being ready when they say -- which is a unique quality in maintenance shops! They go out of their way to make your visit enjoyable with free manicures, shoe shine, hot dogs and popcorn. More
I have been going to Jones Toyota since 1991. In fact, during that time, we have purchased 7 new Toyotas from Jones and have always used their service department. We would not go anywhere else. We are al during that time, we have purchased 7 new Toyotas from Jones and have always used their service department. We would not go anywhere else. We are always pleased with the service. They are always professional. More
We had a very pleasant experiece at the dealersip. They are very profesinal. They worked on my and my nails what a great way to spend time in a car dealeship. The servce personal kept me informed about my are very profesinal. They worked on my and my nails what a great way to spend time in a car dealeship. The servce personal kept me informed about my car and how long I would have to wait for the repair to be finihed More
My experience with Jones Junction was awesome..everyone was so friendly and helpful..especially Joe Serio and Gary Hale..they were amazing to work with. They spent alot of time with me going over all the was so friendly and helpful..especially Joe Serio and Gary Hale..they were amazing to work with. They spent alot of time with me going over all the purchase options and information about the car I was buying and I would recommend Jones to anyone looking for a car!!!! More
Steve was so helpful and so kind, and just very genuine. He helped us get a GREAT 2010 used car when we were not sure if we would be able to get a decent car. He was just so happy to help us and did not act He helped us get a GREAT 2010 used car when we were not sure if we would be able to get a decent car. He was just so happy to help us and did not act like he was inconvenienced by us unlike some of the other dealerships we went to before just to look at cars. He was the most helpful car salesman I have ever met. He listened to every single one of our needs and never once tried to push us on a car we did not like. He helped us for 3 hours straight and was great the whole time. I will never go to another car dealership ever in my life. The dealership is just a pleasure to be in with the most comfort level ever. The whole staff is super friendly and positive and seem like just so happy to be there. If you are looking for a great new or used car, please go to Jones Junction. You will not be disappointed. Steve definitely made this whole experience a 5 out of 5. I cannot thank him enough for putting us in a beautiful used car with low gas mileage and the type of car we were looking for. He was just awesome. Thank you so much Steve, and everyone else at Jones for making this happen for us and being just a great trustworthy dealership. Your customers for life, Catherine Grabowski and David Boemmel. More

