Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Very pleased with the friendliness and knowledge of Mr Very pleased with the friendliness and knowledge of Mr Honkofsky. He was very helpful and explained everything in detail. Though I did not pur Very pleased with the friendliness and knowledge of Mr Honkofsky. He was very helpful and explained everything in detail. Though I did not purchase a car this time, when decide to buy a new one, for sure I will definately go back to Jones and especially Mr. Honkofsky. More
I have been a customer of Jones Junction Toyota for twenty plus years and have always had good service. Even when I was unhappy with a detailing of my car, I was given a free detailing with no questio twenty plus years and have always had good service. Even when I was unhappy with a detailing of my car, I was given a free detailing with no questions asked. On this last visit, I took the car in for an oil change only. But upon inspection, they found the oil pan was leaking, a problem of which I was unaware. Cathy took me to the mechanic who showed me the oil pan and I could see clearly that oil was seeping around the gasket and pan. I was quoted a price but when I wnet to pick up the car, the actual price was several dollars lower than the original quote. I was very happy. I am a woman who knows little about cars and needed repairs but I never feel that I am being taken advantage of or treated unfairly. Cathy Greenwell really works for the benefit of her customers. She is greatly appreciated. Some of the younger female employees in the service area could learn from her. The employees in the car rental department were also extremely helpful and very pleasant. More
I came into Toyota Scion to test drive some vehicles. I had good service from this dealership. I pulled up into the lot and I got greeted with a very friendly man named Todd Berkley. He let me test drive s had good service from this dealership. I pulled up into the lot and I got greeted with a very friendly man named Todd Berkley. He let me test drive some vehicles and showed me and told me exactly what I needed to know. He knew the information about the vehicles and was very curtious. If he didnt know the answer , he would do what he needed to do to figure out my question. This dealership is very dependable with great deals and fantastic cars. I will highly recommend this dealership to any other people I know that are looking to purchase vehicles. The great team at Jones Junction Toyota Scion helped me leave with my new car. More
Very pleasant and well informed young salesman. He was very helpful and a pleasure to deal with. Even though we made it clear that we would not be ready to finalize a dear for a few weeks, he did not lose very helpful and a pleasure to deal with. Even though we made it clear that we would not be ready to finalize a dear for a few weeks, he did not lose interest and went out of his way to answer all our questions. More
I was very happy with Jones Toyota, especially my salesman, Joe Serio. He was very knowledgable about the vehicle I bought. He explained all of the new "high tech" gadgets very well. I believe I r salesman, Joe Serio. He was very knowledgable about the vehicle I bought. He explained all of the new "high tech" gadgets very well. I believe I received a fair price for my trade and a good price on the vehicle I bought. I would recommend Jones Toyota and Joe Serio to my friends and family. More
This dealership is very easy to work with. They do everything thhey can to make your service visit a good one. I referred my husband to buy a prius from you and he to is delighted with the dealership everything thhey can to make your service visit a good one. I referred my husband to buy a prius from you and he to is delighted with the dealership and service department. About 2-3 weeks ago I checked into a referral gift that I was suppose to receive since my husband bought a vehicle at your dealership-. I spoke with someone at the customer counter in front of the customer waiting room. I was promised a 100 gift card to be used at your dealership/service department and to date I haven't received it. I would appreciate someone looking into this for me. Thank you Judy Kawaja 443-528-2133 106 Chell Rd Joppa MD 21085 More
We went in on a very busy saturday just to price and look at a car. We had to ask for a salesman which I found to be great...they were not pushy or hovering like most car dealerships. We took test drive an at a car. We had to ask for a salesman which I found to be great...they were not pushy or hovering like most car dealerships. We took test drive and they had the car we were looking for on lot in the color we wanted which other dealerships did not have the stock that Jones had. Joe took us on tour and showed the service dept which was unusual but after thinking about it was great because it showed the care of the cars, the area was clean and looked run well. More
I had great experience buying a new van from Jones Junction Toyota. People were very polite, and excellent service. I would definitely recommend them to my clients as well as my friends and family. Junction Toyota. People were very polite, and excellent service. I would definitely recommend them to my clients as well as my friends and family. Thanks everyone from the dealership, specially to the sales person that help me with my vehicle purchase - Joe Serio Great Job Brotha ! keep up the good work. Rupert & Maria Andanar More
I have been coming to Jones since 1988. They have always had very good customer service and very friendly service personnel. Constantly working to improve. Since coming to Jones, they have improved the wa had very good customer service and very friendly service personnel. Constantly working to improve. Since coming to Jones, they have improved the waiting area, started giving manicures and added various vending machines. They have also improved on the waiting time to have your vehicle serviced. More
I purchased my Toyota from Jones in 2008 and the experience was nothing short of professional. I basically finalized the purchase via computer/phone correspondence and the transaction at the dealers experience was nothing short of professional. I basically finalized the purchase via computer/phone correspondence and the transaction at the dealership took less than 90 minutes. It was the first time I had ever bought a vehicle without feeling used. The staff and service team are knowledgeable as well as courteous; this rare combination justifies a 60 mile round trip for service. I have recommended Jones to family and friends; I will be a repeat customer for both vehicle purchases as well as service. More

