Jordan Ford
San Antonio, TX
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Great place to buy a vehicle. Jordan Ford is a friendly atmosphere with good people. David Trevino,my dealer, made buying the truck easy. He told me everything about the truck. He Jordan Ford is a friendly atmosphere with good people. David Trevino,my dealer, made buying the truck easy. He told me everything about the truck. He also handled the problems I had with the trade in. More
Great experience. I found myself back in the car market when my 06 Mazda 3 Hatch, basically a Focus lost the motor. Casey explained Certified cars which I knew nothi I found myself back in the car market when my 06 Mazda 3 Hatch, basically a Focus lost the motor. Casey explained Certified cars which I knew nothing about. He sold me on cars in that program. We test drove a fire engine red '14 bit mileage was higher than I was looking for so I decided to keep looking. Keeping an eye on Jordon's inventory, I saw the Ruby Red hatch, 22,000 miles, finished out exactly the way I wanted it. Set an appointment through the website and it assigned Danny as my contact. I felt bad Casey wasn't included. I reached out to Casey and Danny and they were very accommodating to that end. Casey had another issue working so I really worked with Danny on the '16. As long as there wasn't a vibration or the Focus didn't veir into oncoming trsffic, I was going to buy it. I had researched hundreds of Focus in a 100 mile radius. I knew the market as well as anyone. I had also test drove 4 additional cars but they didn't have any goodies like yours. 17" Black wheels, moonroof, leather, blood red. It popped like the white, black or silver ones would NEVER compete with. So Jordon, when looking for inventory, don't be afraid to get the baddest car in that segment. Saying no to white, cloth interior is really easy. Danny met with me and got to know my "story". Oh, also, Jordon, if you have sway with Ford engineering, tell them to mate the manual tranny to the non-turbo offerings. Danny introduced the Focus and went around, 360, opened all doors, hatch and hood. Discussed features and appointments. He was the only sales guy that did that. When he started, he drove with the manual shift option and showed me how that worked. Danny was the only sales guy who did this. Very interesting now I think of it, because every dealer I met, I asked for a manual transmission as my #1 option in the non-turbo Focus hatch. But Danny remembered and started the drive demonstrating that feature. I was sold. Yep, I knew I wanted this one. So I was probably the easiest close available. He reiterated what Casey said about Certified vehicles. DUN... Assumption close - let's write this up is all he had to use. I did make one adjustment to the numbers but quick fix and on to accessories and finance. I skipped the additions and then waited for Joe Kelly in Finance. Joe was a class act, too. I work at a bank so had my own financing. So Joe didn't have any incentives in my deal. I felt bad, but my resource at the bank sends a lot of referrals so I was locked into using her, if you know referral business. Danny stuck with me as I moved thru closing. The car was out of make-ready and Danny sinqued my phones for me and helped set the radio stations. You can tell he has done this a couple times. I will definitely refer Danny to any and everyone I know who is looking for a ride. Casey convinced me that certified was the way to go. Without Casey, I never would have looked twice at Certified offerings. Danny is a top notch salesman. You are extremely fortunate to have him on your team. I do have a concern with make-ready. When I got home, it ain't yours til you wax it. The finish on the car was horrible. No reflection on Danny. Danny is a bad-ass. Danny's an 11. The water spots were very deep into the paint and cooked in. There were too many scratches to count, hundreds all over the car. A one year old car with low mileage and certified. That should have been buffed out. I tried wax and it did nothing. So I compounded, used a course cleaner wax, then high gloss wax and the finish is almost new again. But make ready should have done the work I did fixing the finish. It looks amazing and I've had two people, strangers, ask what color that is. Looks bad to the bone and is very mirror-like. That's the only gripe. Make-ready turned it out really quickly, but getting it the next day, buffed out, would have been preferred. When I buffed it out, the finish didn't pop untIL I applied my three step process. If the finish needs extra work, then extra work should be taken. I got it done so no harm, no foul. Jordon is a great dealership that I will always recommend. Ordered my '99 F150 at Jordon and pops used the same salesman, the brother of our favorite neighbor. So I'm a repeat customer. 10 years and I'll be looking again. Hahaha. Rf More
Great customer service and fantastic car buying experience! Buying our new car was a fantastic experience. Justin went above and beyond to make sure we were happy and comfortable with our decision. It was proba Buying our new car was a fantastic experience. Justin went above and beyond to make sure we were happy and comfortable with our decision. It was probably the best and easiest car purchase we've ever had. I would definitely recommend Jordan Ford and Justin Hediger to anyone looking for a new vehicle. We will be back at the end of this lease! More
Great experience, Awesome service Very pleased of purchasing our vehicle here, was treated with great respecct. Great salesman, made us feel so comfortable throughout our purchase. I c Very pleased of purchasing our vehicle here, was treated with great respecct. Great salesman, made us feel so comfortable throughout our purchase. I came out happy with a payment within my budget. Very pleased will be back again! More
Awesome experience Both Justin and jerry were phenomenal. Great customer service, it was about us, my wife and I they made sure to get us into a vehicle that was in our Both Justin and jerry were phenomenal. Great customer service, it was about us, my wife and I they made sure to get us into a vehicle that was in our price range. They made the process easy and none stressful. I would recommend these two awesome guys if you're going to purchase from Jordan ford. More
Awesome experience David is wonderful, very nice experience. David was very attentive and knowledgeable. We will Definitely recommend y'all, especially David Trevino. H David is wonderful, very nice experience. David was very attentive and knowledgeable. We will Definitely recommend y'all, especially David Trevino. He was very nice and not at all pushy More
John Bragg Making it Happen! John's friendly approach and knowledge of the vehicles made the experience delightful. After visiting multiple dealerships, we came back to John and J John's friendly approach and knowledge of the vehicles made the experience delightful. After visiting multiple dealerships, we came back to John and Jordan Ford. Both he and Roland, his sales manager, were professional and courteous every step way. This made our buying experience a memorable one. Thank you once again for making it happen! More
Great Experience with Robert Zimmerman Robert Zimmerman was very helpful when it came time to choose my new Escape and working me through the different stages of my purchase. I also remembe Robert Zimmerman was very helpful when it came time to choose my new Escape and working me through the different stages of my purchase. I also remembered later that I had forgotten some tools in my old Escape. A call to Robert and he saved them for me to pickup when I returned. This is my second purchase from Jordan Ford and both time I have been very helpful and made my shopping experience a easy and great one. More
Great feeling Thanks to The sales guy Jerry and the whole Jordan ford family for making this buying experience a great one. Went to a neighboring dealer earlier and Thanks to The sales guy Jerry and the whole Jordan ford family for making this buying experience a great one. Went to a neighboring dealer earlier and did not buy because they did not make us feel like (family) as a small business owner my self this means a lot. Thanks Jordan Ford More
The review Overall the service at Jordan was great. Good communication by the sales staff. First time buying from a dealership so not much to compare to Overall the service at Jordan was great. Good communication by the sales staff. First time buying from a dealership so not much to compare to More


