Jordan Ford

THE place to go for your next purchase! Daniel Bernat with Jordan Ford is by far the absolute best sales associate I have ever had the pleasure of dealing with. I do not exaggerate. This poo Daniel Bernat with Jordan Ford is by far the absolute best sales associate I have ever had the pleasure of dealing with. I do not exaggerate. This poor man has worked with me for roughly six months to make certain I got into the exact vehicle I wanted at a price I could afford. I got so discouraged that I began looking for vehicles over 200 miles away just to save a thousand dollars. Even with the possibility of me not purchasing from him, Daniel still gave me his input and advice on the vehicles I was looking at and gave me his opinion as to why they were or were not a good deal. With all the time and effort he has invested in me personally, I really wanted to purchase my vehicle with Jordan Ford (through him). Well today, he made that dream a reality. I never in my lifetime thought I would get into a used top-of-the-line Ford Escape Titanium for anywhere near $250 a month. And that's exactly what Daniel did for me today. It may not seem like a big deal to most, but when you are on crunch time trying to find a replacement for your emission spewing VW Jetta TDI that is supposed to be bought back by VW in less than 2 weeks, life becomes a little stressful. Daniel pulled through for me with flying colors. Not only did he go above and beyond for little ol me by providing excellent customer service, but he made me feel like family. Trust me, there is a huge difference between treating someone like family and making them feel like family. Daniel Bernat did just that for me. A HUGE thank you to Daniel! I sincerely appreciate you from the bottom of my heart. And wherever you may be working when I'm ready to purchase my next vehicle, rest assured I will hunt you down and buy from you again lol. Couldn't ask for anything more from this man. Thank you again. More

Great job Gabriel did a fantastic job meeting our needs on a used work van. He made sure we got a fair deal and worked to provide excellent customer service. Gabriel did a fantastic job meeting our needs on a used work van. He made sure we got a fair deal and worked to provide excellent customer service. Definitely would work with him again on another vehicle in the future. More

Only Chuck Taylor!!! We have used Chuck Taylor for years. He is always been honest and straightforward with us. My oldest son even goes to Chuck. Chuck is like family t We have used Chuck Taylor for years. He is always been honest and straightforward with us. My oldest son even goes to Chuck. Chuck is like family to us now. Even when we think we can find another salesman we ALWAYS go back to Chuck. He is our #1 man!!! More

Treated just like family Our experience with Steve Meeker was awesome, he treated us just like family. He showed all the bells & whistles of our new vehicle. The process was s Our experience with Steve Meeker was awesome, he treated us just like family. He showed all the bells & whistles of our new vehicle. The process was smooth & easy. Love this place !! More

Excellent experience Cody Robinson was my Salesman, but was more like my advocate. Mike Wassaff was the Sales Manager and both did a superior job. I am a retired executi Cody Robinson was my Salesman, but was more like my advocate. Mike Wassaff was the Sales Manager and both did a superior job. I am a retired executive from a CAT dealership, and have purchased hundreds of fleet vehicles over the years. I assure you that I have never been made to feel as much of a VIP as I was at Jordan Ford. Cody will be my Super Duty salesman from this day forward. I bought a new King Ranch 4x4 Dually, and I'm pretty sure it won't be my last from Jordan Ford ... as long as Cody is there!! Great job to the Jordan Ford team. Ron Craft More

Always helpful! I have bought several vehicles from Jordan Ford. They are always very helpful, thorough, and knowledgeable. I have always gotten a fair deal. I will o I have bought several vehicles from Jordan Ford. They are always very helpful, thorough, and knowledgeable. I have always gotten a fair deal. I will only go to Jordan Ford. More

horrible service Have been dealing with this dealership over 20 years..service is now horrible!!! I brought my car in for a simple oil change and after waiting two hou Have been dealing with this dealership over 20 years..service is now horrible!!! I brought my car in for a simple oil change and after waiting two hours I was told my car was ready, pulled out of the dealership and within seven miles car died on the side of the road, called roadside assistance and had it towed back..after 48 hours still no answer on what the problem is, I will be there tomorrow with a tow truck to go to different dealership..all of their good employees have left..terrible service More

Beware! Disability community beware. We bought a used 2010 Ford E-150 cargo lift van. Even paid the absorbent price for an extended premium bumper to bumper Disability community beware. We bought a used 2010 Ford E-150 cargo lift van. Even paid the absorbent price for an extended premium bumper to bumper warranty. A few weeks ago I noticed the air was not cold/cool. Got scheduled into service only to be told that because the van has the Tuscany package that the repairs won't be covered. No where in the contract does it disclose, advise or acknowledge that the extended warranty won't cover the Tuscany package that was built into the conversion van by the FACTORY. I'm left with a van that has no air to transport my son who is disabled to his dr appts, school, or social activities. With over 30 surgeries under his belt and numerous diagnosis we no longer have transportation that we can use. But we have a hefty van payment. Thank you for nothing Jordan Ford. Next time you sell a lift vehicle to a family, be honest. More

The Place to Go! If you are looking for a new or used car or truck, then Jordan Ford is the place to go. It is also important to talk to Cody Robinson once you get th If you are looking for a new or used car or truck, then Jordan Ford is the place to go. It is also important to talk to Cody Robinson once you get there. I have bought 12 vehicles over the past 15 years, the last 3 coming from Jordan (2013 Focus SE, 2015 Expedition Limited, 2016 F150 XLT Sport). Each and every transaction was hassle free and well worth the time it took to drive from New Braunfels down to San Antonio. Cody understands his customers. He treats you with utmost respect, and truly is a dedicated car dealer. He is also a certified master trainer on the F-150 and Expedition (I don't know the official Ford term for this certification). But, it shows. He can tell you more about the vehicles than the owner's manual! From beginning to end of the deal, Cody is there the whole time. He communicates consistently, and even as I changed my mind about 50 times each purchase, he was never afraid to tell us his opinion on why one option is better than the next, all without trying to sell us something. He even mentioned that some things I thought we a "must have" certainly were not, thus saving me even more money. If all he cared about was the sale and his commission, he would have never said anything. He would rather us be happy than him make more money. I can't forget my fiance guru Jose Rosas either. He was very informative and even helped us save more money and avoid financing headaches. I came in with my own financing and never once tried to convince me of dealer add ons or other financing. He knew i had the best deal around and worked with us to finish it up quickly and easily. Overall, I could talk about Jordan Ford for a long time. I have been to almost every other Ford dealer within a 50 mile radius, and I keep coming back to them. For someone who changes or adds vehicles as often as I do, Jordan is the place to ensure I am getting what I need at the price I want. Thanks Cody Robinson and Jordan Ford! More

Poor Service They lost the best service writers they had to Gunn. I have bought 3 new Ford F-150s at Jordan but will not go back. Every time I go in for oil chan They lost the best service writers they had to Gunn. I have bought 3 new Ford F-150s at Jordan but will not go back. Every time I go in for oil change it always takes way longer than told. Truck usually has greasy footprints on step rail and greasy hand prints on hood. Service has taken a nose dive since Coby took over. They tried to sell me an air filter I personally replaced 3000 miles earlier. Marc Cross needs to get more involved in day-to-day operations. More