Jordan Ford

Failure to take responsibly for poor work Vehicle vandalized Nov 2013. Wires were pulled out of place under hood . Wires were to be checked and secured. I assumed this would mean Jordan Colli Vehicle vandalized Nov 2013. Wires were pulled out of place under hood . Wires were to be checked and secured. I assumed this would mean Jordan Collision would route the wires correctly and secure them so they would not get caught in moving parts (ie: belts and pulleys ) and away from exhaust manifold. The power distribution box was also open by the vandal(s). Now those wires are burned and the power distribution box is fried because the wire that were pulled out vandals got up against the exhaust manifold. How can wires get against the exhaust manifold if the mechanics at Jordan Collision check and secured the wires as stated on my invoice/receipt. Jordan Ford is refusing to stand behind their work and do the honorable thing. They are refusing any responsibility and I must pay out of my pocket for parts damaged by their sloppy work. If the the work had been done properly those parts would not have been burned now. More

Lied to me on pricing I called and gave them my vehicle information, they gave be a quote for an oil change of $40, so I made an appointment and went in, after 3 hours I go I called and gave them my vehicle information, they gave be a quote for an oil change of $40, so I made an appointment and went in, after 3 hours I got my car back and the total was $65, I asked why? and they said that because they had to put extra oil in, I asked if this is unique to my F-150 or its something that happens on all F150's, he said its like that for all F150's, so I asked why I was given a quote of one price and then charged a different higher one, he did not know. No body knew and I was tired of being there so I paid and left. I will never go back. More

Went to Jordan Ford to trade in my sedan for an F-150. When My wife and I arrived we where greeted by Richard and he made us feel welcomed. I already had a few trucks in mind when I arrived, so Richard to When My wife and I arrived we where greeted by Richard and he made us feel welcomed. I already had a few trucks in mind when I arrived, so Richard to us to see them. He was ver knowledgeable about the product he sold and even taught me some thing I didn't know, (which in my experience has been rare from a salesman. The last car I bought I had to educate the saleswoman on her own product). We decided on a vehicle and the rest of the [process was extremely smooth. Richard stuck with my wife and I the whole way and made sure we where taken care of. Overall Jordan Ford was an excellent buying experience. I have dealt with 2 of the other major Ford dealers in the area before and Jordan took care of me the best. Very pleased with Jordan Ford and Richard. Thanks! More

Mr. Huelsenbeck, was ver tentive to the matter. But not pushy there fore it was not overwhelming for me. He gave me my space and time to think it through. He made me feel comfortable and at ease. Over al pushy there fore it was not overwhelming for me. He gave me my space and time to think it through. He made me feel comfortable and at ease. Over all experiance was great and I would pass his card and name along to someone else if needed too in the future. More

I recently just bought a Ford Explorer from Jacob Elizondo at Joran Ford, by far the best car buying experience I have ever had. He was extremely thorough and knowledgable which made the process very Elizondo at Joran Ford, by far the best car buying experience I have ever had. He was extremely thorough and knowledgable which made the process very quick and easy. He was personable which made me and my husband very comfortable. He took the time to walk us through step-by-step giving us instructions on the computer programming of the vehicle, helped us set up my cell phone contacts etc. Jacob soon followed up with me to make sure everything was running smoothly and if I had any questions. I know next time I purchase a car I will definitely be returning to see him, and I MOST DEFINITELY would recommend him to anyone who wants a top notch experience in purchasing a new car. More

Upon first stepping foot in what's now my 2012 black convertible 5.0 Mustang, I knew I couldn't live without it. Fortunately, salesman, Mr. Christian House was able to make that happen. He was fair in convertible 5.0 Mustang, I knew I couldn't live without it. Fortunately, salesman, Mr. Christian House was able to make that happen. He was fair in price, respectful, and did everything he could to go above and beyond in regards to customer satisfaction. It's nice to see an employer hire staff that have a sense of pride in what in they do, it makes the buying process easier and a lot less stressful. I would recommend Mr. House to my family and friends and definitely buy from him again. Thank you, Jordan Ford! - Jack H. More

I keep choosing Jordan Ford because of the great customer service. They make sure you are comfortable the whole time you are there and will even feed you if your hungry. Cody is top notch with his knowledge service. They make sure you are comfortable the whole time you are there and will even feed you if your hungry. Cody is top notch with his knowledge and skills. He made sure we got the most bang for our buck and that we knew how to use every feature that the vehicle had to offer. The finance team was just as good, they laid out several options and even got us a lower interest rate and payment then we expected. Cody, the manager, and the finance guy exceeded our expectations again. I say again because my family has bought a total of FIVE vehicles from Jordan Ford and FOUR from Cody Robinson himself. He even checks in on us to make sure we are still satisfied every couple months with the vehicle we bought! That's Great Customer Service! More

We've leased 2 new vehicles from Len in the past 3 months. His knowledge and experience made our experience both times very easy . We highly recommend him to anyone in the market for a new Ford. months. His knowledge and experience made our experience both times very easy . We highly recommend him to anyone in the market for a new Ford. More