Jordan Ford

Sales person is very professional. He answered any question I have and give me all the possible information. He worked hard for the good price for me. I like this dealer. question I have and give me all the possible information. He worked hard for the good price for me. I like this dealer. More

If you want your oil changed they are ok. Anything beyond that they are incapable of. They can't even fix a window regulator right, let alone a transmission. 5 times under warranty for the trans and they cou that they are incapable of. They can't even fix a window regulator right, let alone a transmission. 5 times under warranty for the trans and they couldn't/wouldn't fix it. Do yourself a favor and check for fords transmission problems. They are more concerned about selling you a hands free telephone/sound system (sync?) than selling you a reliable vehicle. At least you can call for a tow truck with both hands on the steering wheel now. BTW, I've wrenched on aircraft for 25 years so I'm not completely lost when it comes to automotive repairs More

Brought truck in for a recall and minor service...took over a week for the truck to get back to me with half the work done. I had to pay $69.00 to have the truck misdiagnosed, took it in for the second t over a week for the truck to get back to me with half the work done. I had to pay $69.00 to have the truck misdiagnosed, took it in for the second time after a promise it would take a day to fix...still waiting on the third day. TERRIBLE customer service and ZERO communication !!!! Never again will I waste my time or money at this dealership. More

I have always been extremely pleased with the prompt and friendly service. Your service representatives always call me by name and produce results. Thanks friendly service. Your service representatives always call me by name and produce results. Thanks More

I have purchased several cars from Jordan Ford and have always had a Great Experience with their Service Dept.!!!! I highly recommend to anyone else to use this Dealership for their Purchase of a Car and t always had a Great Experience with their Service Dept.!!!! I highly recommend to anyone else to use this Dealership for their Purchase of a Car and to use their Service Dept. as needed. Thanks Jordan Ford!!! More

Michelle knows her product, is not pushy, and explaines the procedure. She explains what is neeted and what is not needed. Plus the overall condition or my car, and what may need to be done on my next serv the procedure. She explains what is neeted and what is not needed. Plus the overall condition or my car, and what may need to be done on my next service date. she also knows what to expect on other models on a future buy. More

Our salesman, Kevin Adcok, was very up front on all of the details of the new car sale. He was informative, and understanding of our situation. He was not pushy, or demanding, but he made his point. He the details of the new car sale. He was informative, and understanding of our situation. He was not pushy, or demanding, but he made his point. He worked with the credit manager, and we got a very good deal. The whole crew did an outstanding job, and we would recommend Jordan Ford, and Kevin, to one and all. More

I took a car in for an oil change and asked them to look at the tires. The car was 7 years old with original tires, and although they still looked like new I was concerned. When I picked up the car they at the tires. The car was 7 years old with original tires, and although they still looked like new I was concerned. When I picked up the car they said the tires were fine but I needed new brakes (hmmm...but ok). I took the car in two weeks later to get new brakes (I drive that car about 5 miles a week) and when I picked it up guess what the recommendation was? I should get new tires! I did get new tires somewhere else. But when I took the car in for routine maint a few months later guess what the recommendation was - new brakes! Two months ago I had a problem where the car was just dead, no click, no lights, not nothing. After pulling the battery and taking it to the place I bought it, they said it was perfect (it was fairly new). After I put it back in, and I tried the car again it started. I took it to Jordan for that and I also mentioned it was running rough. $1,000 later I got my car back. The part they said I needed for the starting was around $500 but if I got the major tune up they said I needed for the rough running, it would be less. Last week the car was dead again - same thing. Opened the hood, checked the battery cables (that were tight) and shut it, and it started. It's happened the same way twice since then, so I took it in yesterday. I got a call today saying the problem was the battery cables. I asked about the $500 part they sold me 2 months ago and they said the sheet just says you brought it in because it was running rough....so I guess a tune up at Jordan costs $1,000 now??? I don't trust them anymore. More

Both times we've taken our 2007 Taraus in for service Richard Witowski has been superb in all aspects of the visit. He made us feel welcome, kept us informed of what was being done to the car from start Richard Witowski has been superb in all aspects of the visit. He made us feel welcome, kept us informed of what was being done to the car from start to finish. He called us with updates, If it was kept over night, ensured my wife and I had transportation available if needed. Once the repairs were completed, Richard went over the invoice explaining each item in detail answering all our questions. He is why we take our car to Jordon Ford. Richard is very professional, friendly, warm, shows concern about his customers and knows what he's talking about. A very valuable assest to the Jordon Ford Family. Jim and Gloria More

I was referred to Jim by a friend who bought there. Very friendly dealership, no prep fees or other garbage. I could have bought closer to my house, but it was worth the trip. He showed us several vehicles, friendly dealership, no prep fees or other garbage. I could have bought closer to my house, but it was worth the trip. He showed us several vehicles, but we ended up with the one he had emailed us prior to going there. Accessories manager was very knowledgeable and was very patient. thanks Jim ! More