Back

Jordan Ford

San Antonio, TX

4.1
1,500 Reviews

13010 I-35 N

San Antonio, TX

78233

Directions

By Type

Showing 1,500 reviews

October 29, 2020

Fast and friendly service.They picked up my car for Fast and friendly service. They picked up my car for service and vehicle inspection. The tasks were completed in a timely manner. I have used Jorda More

by Martinmleczko19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez, Alejandro Banda, Jose Torres
October 28, 2020

Great service Casey the new service manager very engaging. As him and I discussed will pay good money for good service don’t up sale More

by Fgraham16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
October 28, 2020

Jordan ford service was quick and professional got my truck back the same way I left it with them clean will only take both my fords to Jordan ford for service if needed thank you Jordan ford More

by Leotr64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Logan
October 28, 2020

Great service with Adrian got in and out in a day always service my vehicle’s at Jordan Ford. Great job. Highly recommend Jordan Ford More

by Tonysalftl01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Logan
September 30, 2020

Attempted, over the course of several visits, to purchase a truck from Jordan Ford. They "accidentally" wrote paperwork for over sticker, proposed a usurious lease (despite good credit), and engaged in ol More

by egroeg
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Steven Nichols
Oct 02, 2020 -

Jordan Ford responded

We are sorry to hear about this experience with us. Customer service is our number one priority as a dealership, and we hate to hear that we dropped the ball on this. We would love the opportunity to make this right. Please reach out to me at lbrust@jordanford.com so we can resolve this issue.

September 06, 2020

Bought a 2009 Mercedes SL 63 AMG in July 2020. Larry did a great job working with me to get the deal structured and finished. I had planned to have an independent delivery company bring the car to Alabama, More

by AMG Owner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bertram
August 05, 2020

I've got one vehicle from them in past was good BUT now the express online was told by salesman is all made up #s stated trade would be way less did not even see trade. or even have vin# would not call bac More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricardo Rigau, Sonny Rodriguez
Aug 07, 2020 -

Jordan Ford responded

Jb, I apologize for any frustration you may feel regarding the issues with our Express Shop. I would like to speak with you to better understand the situation and try to find a resolution. Please contact me at lbrust@jordanford.com so I can learn more about your experience and resolve this issue.

April 26, 2020

Zack was our salesman Noah was the strong arm, together they worked up a unbelievable deal for me, I want to thank them both, also Steve he was working the floor, checking on all the customers offering his More

by Nancyrlawson
Recommend Dealer
Yes
Employees Worked With
Zack Cohen, Steve Meeker, and Frank Miranda, Noah Caballero
Apr 27, 2020 -

Jordan Ford responded

Nancy, we are happy to know that our employees are doing an excellent job of taking care of our wonderful customers. We appreciate you sharing this with us and we will be sure to share your comments with our team. We hope to see you in the future and hope you have a wonderful day!

March 13, 2020

Great Service Team I have dealt with Adrian Logan over the years and I will never go to anyone else to service my Explorer. I bought it from Jordan because I trust that More

by mike_patteson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowdy Huff, Steve Meeker, Adrian Logan
Mar 16, 2020 -

Jordan Ford responded

Thank you Mike for the kind words about Adrian! We are thrilled that you had such a great service experience here with us! We thank you for your continued business and look forward to your next visit!

January 05, 2020

#25 - Tons of Cars and Trucks Purchased at our Fav - Jordan! We so appreciate the special treatment you have shown our family over our 30 years of purchasing cars and trucks from Marc Cross and Jerry Daniell. More

by Cargirl213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Daniell
Jan 06, 2020 -

Jordan Ford responded

Thank you Cargirl213 for the kind words about Jerry and our team! We are thrilled that you had such a great experience here with us! We thank you for your continued business and look forward to your next visit!

...
4
...