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Jordan Ford
San Antonio, TX
1,506 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at Jordan Ford Ltd. are customers for life. Jordan Ford is proud to be one of the premier dealerships in the area. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
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Showing 1,506 reviews
September 30, 2020
Attempted, over the course of several visits, to purchase a truck from Jordan Ford. They "accidentally" wrote paperwork for over sticker, proposed a usurious lease (despite good credit), and engaged in ol a truck from Jordan Ford. They "accidentally" wrote paperwork for over sticker, proposed a usurious lease (despite good credit), and engaged in old-fashioned high-pressure sales tactics while insisting their "menu pricing" didn't allow negotiating of any kind. If you're lucky, sales manager Steve will give you a condescending, rambling lecture about how asking for a $500 concession is disrespectful and they're treating you like "family". Go in with your guard up. More
by egroeg
Employees Worked With
Steven Nichols
September 06, 2020
Bought a 2009 Mercedes SL 63 AMG in July 2020. Larry did a great job working with me to get the deal structured and finished. I had planned to have an independent delivery company bring the car to Alabama, a great job working with me to get the deal structured and finished. I had planned to have an independent delivery company bring the car to Alabama, but they were far too slow, not Jordan Ford's fault. So I decided to fly to San Antonio, Tx and drive the car home. What I was not told was that Jordan Ford has two locations in San Antonio, TX. I went to the address on the bill of sale which was the incorrect location. I also was not provided a warranty of any kind although the original bill of sale stated that there would be a 90 day warranty. Disappointing. So far I've spent over $700.00 on repairs found on the drive home. My main concern and warning to potential buyers is the inept title department for Jordan Ford. It took them over a month to mail me the title after I paid for the car. Be prepared to wait, wait and wait for your title. I recommend this dealership but warn you that you won't get a warranty if you don't live in San Antonio, TX and it will take forever to get a title so you can properly register the vehicle. Just be prepared for both issues. More
by AMG Owner
Employees Worked With
Larry Bertram
August 05, 2020
I've got one vehicle from them in past was good BUT now the express online was told by salesman is all made up #s stated trade would be way less did not even see trade. or even have vin# would not call bac the express online was told by salesman is all made up #s stated trade would be way less did not even see trade. or even have vin# would not call back . they have lost my business and will tell friend about More
by jb
Employees Worked With
Ricardo Rigau, Sonny Rodriguez
April 26, 2020
Zack was our salesman Noah was the strong arm, together they worked up a unbelievable deal for me, I want to thank them both, also Steve he was working the floor, checking on all the customers offering his they worked up a unbelievable deal for me, I want to thank them both, also Steve he was working the floor, checking on all the customers offering his assistance if needed, then we had Charles come by offering Accessories for our new Escape and last but not least Frank he was our finance man, he did a remarkable job with all the paperwork, Here’s a big hug and thank you for getting me in my beautiful new car,Thanks to everybody that stayed late to make it happen captin❤️ More
by Nancyrlawson
Employees Worked With
Zack Cohen, Steve Meeker, and Frank Miranda, Noah Caballero
March 13, 2020
Great Service Team I have dealt with Adrian Logan over the years and I will never go to anyone else to service my Explorer. I bought it from Jordan because I trust that I have dealt with Adrian Logan over the years and I will never go to anyone else to service my Explorer. I bought it from Jordan because I trust that they will take care of my car when they have it and not try to sell me things I don't need as well as tell me the stuff that is important. Adrian has been there for years and I think that says a lot about the company. Thank you for always taking care of us. M Patteson More
by mike_patteson
Employees Worked With
Rowdy Huff, Steve Meeker, Adrian Logan
January 05, 2020
#25 - Tons of Cars and Trucks Purchased at our Fav - Jordan! We so appreciate the special treatment you have shown our family over our 30 years of purchasing cars and trucks from Marc Cross and Jerry Daniell. We so appreciate the special treatment you have shown our family over our 30 years of purchasing cars and trucks from Marc Cross and Jerry Daniell. Thank you for caring for us like family! It is nice to know when we walk in the door we will get a greeting by name and a warm hug. We love the newest Truck - Texas Ford Edition in a beautiful red color. More
by Cargirl213
Employees Worked With
Jerry Daniell
November 24, 2019
Awesome service Dursun helped out so much! He was patient and explained all the bells and whistles. He was the most friendly sales advisor we have ever experienced. H Dursun helped out so much! He was patient and explained all the bells and whistles. He was the most friendly sales advisor we have ever experienced. He was energetic the entire experience. More
by hthrash87
Employees Worked With
Dursun Isci
November 18, 2019
The best deal We give the Jordan Ford a 5 star rating because of our salesman Dursun Isci and the the best prices around. We had great time through the whole proces We give the Jordan Ford a 5 star rating because of our salesman Dursun Isci and the the best prices around. We had great time through the whole process. We plan on Jordan Ford being our place to buy our vehicles. We also enjoyed meeting the owner as well. We thank our salesman, finance and accessories lady More
by jon33
Employees Worked With
Dursun Isci
November 16, 2019
Outstanding Service from Sales named Cherie Nichols. I'm writing this review to give sh0ut out to Ms. Cherie Nichols of Jordan Ford I-35 (Live Oak) Dealership. My husband purchased my Two-door Wrangler I'm writing this review to give sh0ut out to Ms. Cherie Nichols of Jordan Ford I-35 (Live Oak) Dealership. My husband purchased my Two-door Wrangler Jeep as a Birthday present and she has been very helpful all through out the process. Her customer service skills was Steallar! Very knowledgeable and assisted us to expedite everything up. Thanks Cheri & JF for My Jeep! Loving' & owning it everyday! L.inda Watson More
by Linda Watson
Employees Worked With
Cherie Nichols
October 11, 2019
Friendly and Fast These guys were able to get min in and out in a matter of a couple of hours. I needed the transaction to be fast and they were able to accommodate my These guys were able to get min in and out in a matter of a couple of hours. I needed the transaction to be fast and they were able to accommodate my needs. I especially liked that I felt they were fair on my trade in and didn't drag me through a bunch of negotiation. More
by beiermb
Employees Worked With
Jonathan Cervantes
