Jordan Ford
San Antonio, TX
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Top of the line sales and service Thanks to Johnny / David for getting me into a beautiful King Ranch and also Ashley for getting me the accessories that I wanted!!!! Jordan Ford and t Thanks to Johnny / David for getting me into a beautiful King Ranch and also Ashley for getting me the accessories that I wanted!!!! Jordan Ford and the team go above and beyond not only to make sure you get what you’re looking for but also take the time in showing you every part and angle on the vehicle. Would definitely be returning as well as recommending Jonathan Cervantes and the Jordan Team!!!! More
First of Many He’ll get you in a vehicle faster than you can spell Ford. He was very professional and made it reality. Give this man a raise!!! He’ll get you in a vehicle faster than you can spell Ford. He was very professional and made it reality. Give this man a raise!!! More
Best dealership experience so far! I worked with Julian De La Rosa and used the express shop option (highly recommend) and he was working within minutes to get me taken care of. You can I worked with Julian De La Rosa and used the express shop option (highly recommend) and he was working within minutes to get me taken care of. You can tell he's a hard worker that cares about his customers. I appreciated the work ethic and customer service. Franklin in finance was great as well, they have great staff and support at this dealership. I will be referring clients 100 percent. Thanks again! More
Great experience! Julian, good, kind friendly salesperson, who did a great job and answer all questions as well as concerns I had. I would recommend him to anyone who Julian, good, kind friendly salesperson, who did a great job and answer all questions as well as concerns I had. I would recommend him to anyone who is looking to buy a vehicle. More
2000 Lincoln Towncar fuel system issue Took my towncar to be diagnosed for a fuel system issue. After 3 days I was told it had a bad PCM. Falls diagnostic. Cost me $ 420.97 just for the fal Took my towncar to be diagnosed for a fuel system issue. After 3 days I was told it had a bad PCM. Falls diagnostic. Cost me $ 420.97 just for the false diagnostic. Overall I spent $ 900.00 to find out the problem was a bad connected at the fuel sending unit. The dealer told me I had a bad pump and computer. It was none of that. I had a young mechanic test out the entire fuel system and in a mater of 30 minutes he found the problem. Your service man Mr. Tom Williams, stated he had 30 years repairing Lincoln's I truly sought it. The dealer also recomended I purchase a computer from Computer exchange.com that it would be all set just to plug and run. Not so, the computer took 7 days to arrive and did not work as stated, the was $ 220.00 down the drain. Used the original computer which they claimed was bad. What a shame from a reputable dealership to perform false diagnostics and stiff the customer's. This warrants my money be returned. I sure hope the service manager contacts me. I want to hear from you. Mr. Dr La Rosa More
Amazing Service After going to three different dealerships and experiencing subpar service, long wait times, and being force-fed vehicles we weren't interested in, it After going to three different dealerships and experiencing subpar service, long wait times, and being force-fed vehicles we weren't interested in, it was a blessing to work with Jordan Ford. Jeff Slaughter is great at his job and is very helpful, knowledgeable, and friendly. He was the only salesman we worked with who contacted me minutes after I inquired online about a vehicle, took as much information over the phone as possible, and stayed transparent through the entire process. The dedicated service my husband and I received from Jordan Ford has created a lifelong commitment to the Ford brand. We will ask for Jeff the next time we are in the market and will be recommending you all to our friends and family. Thank you for your help. More
Best service for a first time buyer! As a first time buyer without having to use a co signer or my father to ask questions by far my best experience buying a car! I would highly recommend As a first time buyer without having to use a co signer or my father to ask questions by far my best experience buying a car! I would highly recommend Jonathan and Jordan ford for the best car buying experience I’ve ever had! i will definitely be back in the future! More
Great Deal & Service This purchase represented my second at Jordan Ford. I could not be more pleased using Lee for the second time in six months. lee really knows his pro This purchase represented my second at Jordan Ford. I could not be more pleased using Lee for the second time in six months. lee really knows his products, made sure I received all available discounts, and in detail went over all the features of my purchase. As a handicapped veteran various options are essential and Lee carefully went through his inventory to find just what I was looking for at a great price. Lee was also able to get me an excellent trade value on my trade-in. There is no question that my next purchase will be with Lee at Jordan Ford! More
Too easy! I have to admit I was panicking because of how easy this car buying experience was. I kept thinking it was too good to be true. Julian was amazing! I have to admit I was panicking because of how easy this car buying experience was. I kept thinking it was too good to be true. Julian was amazing! He was genuine, upfront and made the car buying experience easy. I felt no pressure to purchase additional items. I will most definitely recommend this dealership and Julian to anyone I know looking to purchase a new vehicle. More
A totally Honest and Transparent Dealer!! I made the decision to buy a new Truck. I got a quick response from Wally Hannum in sales at Jordan Ford , who set an appointment to come visit with I made the decision to buy a new Truck. I got a quick response from Wally Hannum in sales at Jordan Ford , who set an appointment to come visit with him. Met him in person and things just clicked from there on. He gave us the bottom line up front price, and was totally transparent. Thanks Wally Hannum for a great experience and for being an honest Salesman. The industry needs more people just like you. More


