Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jordan Ford
San Antonio, TX
1,507 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at Jordan Ford Ltd. are customers for life. Jordan Ford is proud to be one of the premier dealerships in the area. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,507 reviews
April 12, 2019
Awesome buying experience! We were in the market for a new car for our college bound daughter. We told her we were going to see what the dealership could do for us. So of course We were in the market for a new car for our college bound daughter. We told her we were going to see what the dealership could do for us. So of course she went online and started shopping and fell in love with the new Bohai Bay Mint color on the Fiesta. I contacted John and he went to work right away trying to find one in the mint color she wanted. In just a few short days we went from, "hey can you find this for me" to here is your daughter's new car. It was so fast we were able to surprise her with it. He made sure the visit at the dealership was flawless and fast. We did not have to wait for the usual 2-3 hours we have experienced with other dealership visits. Definitely sending anyone that asks me to John. More
by JJVsDad
Employees Worked With
John Castaneda
April 04, 2019
Jordan Ford Julian De La Rosa is straight forward and a very helpful salesman for Jordan Ford. Julian made the process on buying my new F250 easy with no pressu Julian De La Rosa is straight forward and a very helpful salesman for Jordan Ford. Julian made the process on buying my new F250 easy with no pressure at the end. Since then I have already recommend Julian and Jordan Ford to my co-workers, family, and friends, Vehicle purchase made easy... Thanks again Sir! FP3 More
by FP3
Employees Worked With
Julian De La Rosa
April 01, 2019
Amazing customer service Recently, I purchased a vehicle from Jordan Ford. I shopped around for the specific car and trim for several weeks. Looking everywhere from San Anton Recently, I purchased a vehicle from Jordan Ford. I shopped around for the specific car and trim for several weeks. Looking everywhere from San Antonio to Austin and even beyond. They had the best prices and when it was time to purchase, I decided to contact Jordan Ford. Everything from the initial contact through the internet inquiry, to the first phone call was seemless. I explained to John Castaneda and Julian De La Rosa exactly what I wanted and what I was looking for. I didn't get pressured into other vehicles or get pressured into unneeded things that I didn't want or need. They were honest and very thorough. They explained to me all of the features and demonstrated how everything worked. My reps were awesome and I had a great experience. When it's time to pick up another vehicle, I will definetly go to Jordan Ford. Look for John C and Julian D, great team. More
by TRutt
Employees Worked With
Julian De La Rosa, John Castaneda
March 30, 2019
My Jordan Ford experience John was an excellent salesman who met all my needs I would definitely recommend friends and families to do Bussiness at Jordan Ford Thank you John was an excellent salesman who met all my needs I would definitely recommend friends and families to do Bussiness at Jordan Ford Thank you More
by JTK
Employees Worked With
John Castaneda
March 30, 2019
Wonderful! We had a great experience there! Our sales man Jonathan was amazing, didn’t put on the normal pressure of other car sales men and made everything feel We had a great experience there! Our sales man Jonathan was amazing, didn’t put on the normal pressure of other car sales men and made everything feel like it was in our control! It was a overall great experience and when we are ready for the next vehicle we will be coming back to Jordan Ford! More
by Mcbeefam
Employees Worked With
Jonathan Cervantes
March 29, 2019
Great customer service! I went to s couple of dealer's , jordan ford had the best deal and straight up with paperwork and numbers. Great customer service! Special thank's t I went to s couple of dealer's , jordan ford had the best deal and straight up with paperwork and numbers. Great customer service! Special thank's to Jonathan Cervantes worked with me to get a good deal and s great adittued. More
by 210dford
Employees Worked With
Alex Davila, Jonathan Cervantes
March 23, 2019
Great Sales Experience Durson made the purchase absolutely enjoyable. He is very knowledgeable and professional with a fantastic sense of humor. We told him our budget and Durson made the purchase absolutely enjoyable. He is very knowledgeable and professional with a fantastic sense of humor. We told him our budget and he quickly showed us two great options. Once we made a decision, Charlie Brown did a great job helping us to work out the deal. It was also an added treat to see an old friend, Al, who took great care of our financing and extended warranty needs. We are very pleased with our purchase and will definitely consider the wonderful team at Jordan for future purchases. More
by Ernie680
Employees Worked With
Al Garcia, Charley Brown Woytek, Dursun Isci, Eric Gomez
March 21, 2019
Great experience Found the exact vehicle my wife and I were looking for online so I called Jordan ford and set up an appointment with John Castaneda. John was great. H Found the exact vehicle my wife and I were looking for online so I called Jordan ford and set up an appointment with John Castaneda. John was great. He worked with me on price, gave me solid amount for my trade in, and was nothing but super helpful, kind, and honest throughout the whole process. Even after we bought the car we notice a couple small things we wanted fixed. Without hesitation, John set up an appointment and gave us a car to drive while they worked on it and did everything we asked thoroughly. Highly recommend John Castaneda and Jordan Ford. We will be back for our next vehicle. More
by traceobrien
Employees Worked With
Chuck Perry, Chuck Taylor, John Castaneda
March 20, 2019
Awesome Great buying experience, John brought me vehicle and answered all my questions with no pressure to buy.. John also communicated via text and usually r Great buying experience, John brought me vehicle and answered all my questions with no pressure to buy.. John also communicated via text and usually right away with me which I enjoyed since I am so busy More
by Chris1977
Employees Worked With
John Castaneda
March 15, 2019
Thanks Again Thanks again to John and sales team at Jordan Ford. Love my new Ranger and look forward to all of the things I have in store for it. Thanks again. Thanks again to John and sales team at Jordan Ford. Love my new Ranger and look forward to all of the things I have in store for it. Thanks again. More
by Ford guy for life.
Employees Worked With
John Castaneda
