Jordan Lexus Of Mishawaka

Great sales people I bought two cars from the dealer: A gs 350 fsport and a gx 460 suv. The dealer gave me a great deal and honored it to the letter without any hidden f I bought two cars from the dealer: A gs 350 fsport and a gx 460 suv. The dealer gave me a great deal and honored it to the letter without any hidden fees or charges. Norma Jean helped me through the process of buying my cars. She was incredibly responsive and answered all my inquiries with promptness. I’ll be using the dealer for all my future service needs. More

Tony was great and thoroughly explained what was needed. I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Tha I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Thank you! More

Super service! We stopped by to see one car on the lot. When another car was just pulling up for sale we asked if see could drive it too. We ended up purchasing that We stopped by to see one car on the lot. When another car was just pulling up for sale we asked if see could drive it too. We ended up purchasing that one and couldn’t be happier! Greg was super helpful and informative. By far the easiest car purchase we’ve ever made! More

good experience I have been driving Lexuses since 1983 and have always been happy with the service that is why I stick with them. My first one I got in Ft Wayne but I have been driving Lexuses since 1983 and have always been happy with the service that is why I stick with them. My first one I got in Ft Wayne but when South Bend opened I deal with them as it is closer to home More

Great service experience I had a really great experience with my latest Lexus service for tires and brakes. Neal explained everything thoroughly and got things done quickly. T I had a really great experience with my latest Lexus service for tires and brakes. Neal explained everything thoroughly and got things done quickly. Thank you! More

New Lexus lease Lots of answers to questions. Great response time Phone calls quickly returned and very sufficient answers to even the littlest question Great sho Lots of answers to questions. Great response time Phone calls quickly returned and very sufficient answers to even the littlest question Great showroom and waiting area for service! More

Great Experience Greg was very nice and helpful. I appreciate the fact that Lexus of Mishawaka doesn't acquire vehicles from auctions. They only take trade ins. We Greg was very nice and helpful. I appreciate the fact that Lexus of Mishawaka doesn't acquire vehicles from auctions. They only take trade ins. We are very happy with our used car! More

Rpg51 Greg was attentive to what my needs were. Fortunately the dealers suv was parked outside the door we were entering. It was the only midnight blue colo Greg was attentive to what my needs were. Fortunately the dealers suv was parked outside the door we were entering. It was the only midnight blue color on the lot. If it weren’t for that, I would not have known it came in that color. I love the color and wasn’t crazy about the colors of the suv’s On the lot. More

Great service. Service Manger, Tony was the best. Service manager explained in detail what would be done and how long the service would take. He was ‘spot on’ with the exact timing of the service! Service manager explained in detail what would be done and how long the service would take. He was ‘spot on’ with the exact timing of the service! More

10:30 am - 3:30pm. For oil change!!! I was stranded, waiting I should have been told that it will take 5 hours to do oil change, diagnose navitation and put my tire back under the car. Instead, Neal kept telling I should have been told that it will take 5 hours to do oil change, diagnose navitation and put my tire back under the car. Instead, Neal kept telling me "soon" and i was stranded. I requested for a driver to come and pick me up from where i was ( 10-15 minutes away) and Neal told me it will take a few minutes and it took almost one and a half hours! All my co- workers were shocked that Lexus of Mishawaka behaved this way as they saw me waiting and stranded. I would still recommend this place to someone because we have received better service in the past. More