Jordan Lexus Of Mishawaka

Oil change Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was returned to me clean. There was no pressure to perform additional services. I’m very satisfied. More

The best could not be treated better! Alicia, is the person that handled our sale. She made everything go smoothly. Completely organized. My husband and I were together and have always bee Alicia, is the person that handled our sale. She made everything go smoothly. Completely organized. My husband and I were together and have always been completely happy with this dealership. We have worked with Alicia before and would never work with anyone else. The service I had with my last two Sales. at Lexas is why I bought this car. Doug and Tony handled everything, always called me by name and I can’t imagine ever being treated better. I was in a terrible accident the car was totaled. My gradaughter and I walked away from it scared and soar but safe thanks to my RX400H. I’m 68 and could not imagine getting any other car or dealership. Thanks so much I will let every one I know how I feel. In the past I have sent John O’Brien, PJ Vandewalle, and will continue to recommend this dealership. Thanks Lexas of Mishawaka More

Rip off I was told my brakes, rotors, engine filter, cabin filter, and gravel gaurd needed replaced along with a packet kit for the front right tire because o I was told my brakes, rotors, engine filter, cabin filter, and gravel gaurd needed replaced along with a packet kit for the front right tire because of a nail. I told the service shop not to do anything because of their prices besides the patch kit. When I went in to pay.. I paid my tire patch ($27) and ($64) for just looking at my car. When I got back in my car to leave the maintenance required light was still on. So essentially I just paid $100 someone to patch my tire. Won’t ever happen again. I also but all the parts for under $300 and you guys were going to charge me $1500. More

My service experience I did not purchase my used Lexus from here, but had mine looked at here. The service department was fantastic. Clean, friendly, and helpful. I wou I did not purchase my used Lexus from here, but had mine looked at here. The service department was fantastic. Clean, friendly, and helpful. I would recommend them in the future. I will never recommend where I purchased the vehicle. The loaner was unexpected and appreciated, not to mention nice and hot! Thank you More

Wonderful Service I'm so happy to have Tony Back!! Don't let him ever go again!! He is always on top of everything.. The service was great!! I'm so happy to have Tony Back!! Don't let him ever go again!! He is always on top of everything.. The service was great!! More

Happy As Usual! As business owners for 30 years, we know and expect customer service to be personal and top notch. Norma Jean delivered on both expectations. Awesome As business owners for 30 years, we know and expect customer service to be personal and top notch. Norma Jean delivered on both expectations. Awesome! More

Many thanks to Norma Jean Norma Jean goes the extra mile to help her customers. She's very knowledgeable and because of her, I can buy with confidence. Thanks for everything, N Norma Jean goes the extra mile to help her customers. She's very knowledgeable and because of her, I can buy with confidence. Thanks for everything, Norma Jean; I can't wait to come visit you for our new car in the next couple of years! More

Great service! I love the service here! Tony and Jessica are always a pleasure to work with. The service waiting area is comfortable and well stocked. The loaner pro I love the service here! Tony and Jessica are always a pleasure to work with. The service waiting area is comfortable and well stocked. The loaner program is super helpful too! More

Excellent as always Have had Carl Work in several of my BMW’s and he is very competent and friendly. Jessica also has done a great job all the times I have been in for se Have had Carl Work in several of my BMW’s and he is very competent and friendly. Jessica also has done a great job all the times I have been in for service. More

Service Maintenance Jessica covered scope of service and estimate of general expense. All went according to plan. Busy place so a bit of a wait dropping off and picking u Jessica covered scope of service and estimate of general expense. All went according to plan. Busy place so a bit of a wait dropping off and picking up but everyone was very polite and professional. More