Jordan Lexus Of Mishawaka

Awesome customer service! We received awesome customer service from Shirley Richardson on our most recent visit to purchase my wives car at the end of her lease. I've dealt wi We received awesome customer service from Shirley Richardson on our most recent visit to purchase my wives car at the end of her lease. I've dealt with Shirley on several occasions and she is a joy to work with. More

My expectations are high My expectations for quality has been elevated by my experiences at Lexus stores. Something is missing at the Mishawaka Lexus store. Of the 5 dealershi My expectations for quality has been elevated by my experiences at Lexus stores. Something is missing at the Mishawaka Lexus store. Of the 5 dealerships I’ve enjoyed, Mishawaka is the least impressive. The staff are courteous and professional, but there seems to be systemic issues that point directly at management. My perception dates back to 3-4 years. This situation will likely only be resolved via Corporate level intervention. More

Wonderful Great experience. Alicja is knowledgable and very helpful. Would recommend to others. Gave me information on a lease which was very helpful. It was Great experience. Alicja is knowledgable and very helpful. Would recommend to others. Gave me information on a lease which was very helpful. It was an easy process. More

Tony was great very professional Dealer has always been first rate tony and Doug treat me as a friend love the free car washes also located near my home one mile Dealer has always been first rate tony and Doug treat me as a friend love the free car washes also located near my home one mile More

The workers were friendly and helpful My issues were resolved quickly within one day. My cars airbag had a recall and I had a tire pressure sensor issue. Everything was fixed and I was abl My issues were resolved quickly within one day. My cars airbag had a recall and I had a tire pressure sensor issue. Everything was fixed and I was able to take my car at the end of the day. More

They always exceed my expectations When you bring your car into the dealership, they are completely committed to taking care of the problem. They recognize that you invested in a quali When you bring your car into the dealership, they are completely committed to taking care of the problem. They recognize that you invested in a quality car and expect it to be "problem free" - so they tackle issues with great determination and care. More

These people are real pros. Always thoughtful. Always courteous. Everything is fully explained. Never a question about something unnecessary being done. Free loaners. Just a plea Always thoughtful. Always courteous. Everything is fully explained. Never a question about something unnecessary being done. Free loaners. Just a pleasure to do business with. More

always top quality Any service or business done at Lexus of Mishawaka is superior. They continue to strive for the highest standards and customer satisfaction. Would Any service or business done at Lexus of Mishawaka is superior. They continue to strive for the highest standards and customer satisfaction. Would not consider another dealership. More

Excellent Service! Very Professional and takes good care of customers. Always friendly, efficient, and go above and beyond to provide a great service! Great place to ser Very Professional and takes good care of customers. Always friendly, efficient, and go above and beyond to provide a great service! Great place to service any Lexus here will definitely consider my next purchase at this dealership. Thank you Good Job! More

My service rep rocks!! Jess is always amazing and she takes extra steps to ensure that I am taken care of and satisfied. I truly do appreciate her as well as her diligence! Jess is always amazing and she takes extra steps to ensure that I am taken care of and satisfied. I truly do appreciate her as well as her diligence! More