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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
432 Reviews

432 Reviews of Jordan Lexus Of Mishawaka - Service Center

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April 03, 2019

Great service Lexus provides excellent service, year after year! I definitely recommend them for service and sales. I have been a loyal customer for many years n More

by PLESAC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver who picked up my car, excellent!, Tony Groppe
April 03, 2019

Excellent service The service at Lexus was Excellent!! I appreciate the loaner you gave me while my car was getting a oil change. Tony is so nice and explained everyt More

by Mrs. Bonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brooks, Tony Groppe
March 30, 2019

Classy I own two Lexus’s for a reason, and this dealership is part of that reason. As I own a local automotive repair center, my staff is able to do the requ More

by WOOLLEYCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal , Robert Brooks, Greg Vanden
March 25, 2019

Warranty issues I had to take my SUV in for a warranty issue with the rims. I had quick friendly interaction with the service dept. They took care of my problem , mak More

by Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal in service, Norma Jean Versmesse
March 13, 2019

Great experience every time The service department is a large part of why I bought another next 3 years ago. The team is knowledgeable and friendly. They treat me well and alw More

by Ariemke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil, Jessica Shively, Tony Groppe
March 06, 2019

Great service I called Lexus to make an appointment for maintenance on my car. The man I dealt with was very polite and nice to deal with. More

by MIHFTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Armstrong
March 01, 2019

Best in Oil, and more. I was sent an offer to donate non perishable food for an oil change. So we went in and they changed the oil, washed the car, and offered s nice, frien More

by Lex350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
February 28, 2019

Over and above my expectations I took my car in for an oil change and I honestly will never take my car anywhere else again. Tony Groppe was my service advisor and he was amazing. M More

by Gwenchy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
February 28, 2019

Recall Called in regards to a recall notice received, Tony was able to get me in the same day, even though the car wash was down, they still cleaned the inte More

by MARIE2546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
February 28, 2019

Scheduled for Recall service without parts? I scheduled my 2017 RX350 for service. 20 k check up and 2 recalls on a Friday. I was called within 2 hrs to advise that the recall Parts were not ava More

by TLHAB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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