Jordan Lexus Of Mishawaka - Service Center

It’s always great to work with Mishawaka Lexus We were fortunate enough to get Neil Armstrong to help us out. He is definitely an asset to your dealership.. We always are treated very well – that We were fortunate enough to get Neil Armstrong to help us out. He is definitely an asset to your dealership.. We always are treated very well – that’s why we purchased our car there. Thank you More

Recent service on 2013 Lexus RX 350 As always the Mishawaka Lexus dealership meets our expectations and is always very informative concerning our vehicle and I would highly recommend thi As always the Mishawaka Lexus dealership meets our expectations and is always very informative concerning our vehicle and I would highly recommend this service center, they are fantastic to work with! More

Non-Conforming to factory specifications is acceptable Upon completion of an L-certified 35K mile service and winter/summer tire swap with alignment service, I found the completion paperwork showing the re Upon completion of an L-certified 35K mile service and winter/summer tire swap with alignment service, I found the completion paperwork showing the rear wheels to be out of factory specification. When I asked the service manager about it, and showed him the warning at the bottom of the page noting the non-conformity and the tire wear and potential safety risk, his response was literally “but it’s only out a little bit”. This was very alarming to me and I requested an appointment for it to be corrected. After consulting with the technician (not sure why that was needed because my expectation is it to be in spec), he agreed. Not was corrected and I am moving on. This is a completely unacceptable situation and I’d like to have an explanation from the GM why this could have happened. Respectfully, Tom Savchick More

Almost 200,000 Miles Lexus Mishawaka is the only place we have ever serviced our car. I guess the proof of how good they are is in the mileage Lexus Mishawaka is the only place we have ever serviced our car. I guess the proof of how good they are is in the mileage More

Great service Lexus provides excellent service, year after year! I definitely recommend them for service and sales. I have been a loyal customer for many years n Lexus provides excellent service, year after year! I definitely recommend them for service and sales. I have been a loyal customer for many years now. More

Excellent service The service at Lexus was Excellent!! I appreciate the loaner you gave me while my car was getting a oil change. Tony is so nice and explained everyt The service at Lexus was Excellent!! I appreciate the loaner you gave me while my car was getting a oil change. Tony is so nice and explained everything!! More

Classy I own two Lexus’s for a reason, and this dealership is part of that reason. As I own a local automotive repair center, my staff is able to do the requ I own two Lexus’s for a reason, and this dealership is part of that reason. As I own a local automotive repair center, my staff is able to do the required PM. I feel bad that I can’t give the dealer more business, but my Lexus’s just won’t break down. Neal was a great service writer as well. More

Warranty issues I had to take my SUV in for a warranty issue with the rims. I had quick friendly interaction with the service dept. They took care of my problem , mak I had to take my SUV in for a warranty issue with the rims. I had quick friendly interaction with the service dept. They took care of my problem , making the proper phone calls etc.. I had a technician named Neal assist me! Thumbs up and Whoot! Whoot! Boston style! I also had recieved good information on questions I had on my vehicle from Norma Jean in the sales department. Thank you! More

Great experience every time The service department is a large part of why I bought another next 3 years ago. The team is knowledgeable and friendly. They treat me well and alw The service department is a large part of why I bought another next 3 years ago. The team is knowledgeable and friendly. They treat me well and always let me know what’s going on with my car. Thank you! More

Great service I called Lexus to make an appointment for maintenance on my car. The man I dealt with was very polite and nice to deal with. I called Lexus to make an appointment for maintenance on my car. The man I dealt with was very polite and nice to deal with. More