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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
432 Reviews

432 Reviews of Jordan Lexus Of Mishawaka - Service Center

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November 20, 2018

Oil change and 65 000 mile work Go inside for coffee and muffin. Meet with Jessica and go over all of the services and costs. Take a loaner vehicle home and come back 3 hours later a More

by IRISHDIVA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
November 20, 2018

1st annual service It was easy to make the appointment. I brought the car in and waited for it. They did all necessary work and also washed the car. What really sup More

by jjl1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Watson IV, Caleb Knapp, Shirley Richardson, Jessica Shively
November 19, 2018

Mishawaka Lexus Dealership Love the great customer service! Quality service dept shows with their level of expertise. I will only take my Lexus for service at this location! Why More

by SMWELDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal and Michelle., Norma Jean Versmesse, Jessica Shively
November 16, 2018

Impressive! Service is always friendly, timely and efficient. I appreciate the use of a Lexus or the wait is comfortable. Thank you so much for everything! More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
November 15, 2018

Communication is great! Repairs don't always go smoothly. Receiving updates makes the best of the situation and keeps me as a loyal customer. Customer service at its best. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
November 10, 2018

Oiil change brake job Service was one fast. Jessica called me with quote for brakes and sensor replacement. Gave me a lovely loaner. Great service easy in and out More

by JULESARTJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A nice nce guy heled me set my phone with car. I dont know ihis name, Jessica Shively
November 10, 2018

Missing items from my vehicle I had to keep calling to check on when my vehicle would be done. When I picked it up there were personal items missing from my vehicle. More

by JJ5839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mason, Tony Groppe
November 08, 2018

Great service Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appr More

by DIETWITHAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
November 08, 2018

The service personnel are very professional and friendly. Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledg More

by BRANDON.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively, Tony Groppe
November 08, 2018

Airbag recall Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had b More

by Mark H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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