Jordan Lexus Of Mishawaka - Service Center

Did not wash my car Service was fine my sales person does not work ther any longer. I wish she did she was always helpful, friendly, and could answer any question i had. Service was fine my sales person does not work ther any longer. I wish she did she was always helpful, friendly, and could answer any question i had. I love my Lexus and enjoy driving it. I am glad my husband talked me into trading in my old car. More

Oil change Every time I bring my car to Lexus everyone is very professional and nice! I enjoy picking a clean car with each visit. Thank You! Every time I bring my car to Lexus everyone is very professional and nice! I enjoy picking a clean car with each visit. Thank You! More

Lexus pulling to right, but car was just aligned. Customer Service Jess was very attentive and through her communication to the service technician my problem was resolved. Car pulling to the right, an Customer Service Jess was very attentive and through her communication to the service technician my problem was resolved. Car pulling to the right, and found the right front tire had a broken belt, problem solved. Jess had all the paperwork ready to go when I arrived for my appointment which I appreciated along with a loaner car for me to use. I appreciate Jess and her knowledge. Ed Gourlay More

40k service Standard 40k service. Needed new set of tires. Jessica provided quick update on needed tires & pricing. I was concerned over price of Dunlop sport Standard 40k service. Needed new set of tires. Jessica provided quick update on needed tires & pricing. I was concerned over price of Dunlop sport tires. She offered alternatives. More

Very efficient Everyone was so helpful and they gave me a loaner and my car was finished quicker than promised. Also clean! Everything was explained to me beforeha Everyone was so helpful and they gave me a loaner and my car was finished quicker than promised. Also clean! Everything was explained to me beforehand More

5000 mile service I took my vehicle in for its standard 5000 mile check up. I was pleased with the price, cleanliness of my vehicle, and appreciated having a loaner so I took my vehicle in for its standard 5000 mile check up. I was pleased with the price, cleanliness of my vehicle, and appreciated having a loaner so I could get to a very important meeting. the customer service is always exceptional and I couldn’t imagine shopping anyplace else. More

Excellent experience I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has been of great help to me and are very professional, courteous. More

10/9/18 Service Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and he Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and her thoroughness in processing my paperwork. She displays an outgoing personality and listens to the customer closely. I appreciate that very much! More

Lexus Service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service. Wait area is clean, has large TV while you wait. Love the coffee bar and the fabulous restrooms. I have driven a Lexus SUV for 16 years. More

5k Service Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may hav Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may have been R.Grooms. More