Jordan Lexus Of Mishawaka - Service Center

Issue with shaking when braking They treat me like royalty here. They take my concerns seriously and never disappoint. I love my dealership personnel. (both salesperson (Alicja) and They treat me like royalty here. They take my concerns seriously and never disappoint. I love my dealership personnel. (both salesperson (Alicja) and service (Jessica). More

New brakes I was given a car to use and I was surprised how quickly the brakes were replaced. Jess was very helpful and genuinely kind. The only negative part of I was given a car to use and I was surprised how quickly the brakes were replaced. Jess was very helpful and genuinely kind. The only negative part of the experience was that the car wash was not functioning. More

Great service, always! I choose Lexus in Mishawaka to maintenance my vehicle because they are always accommodating to my busy schedule, do great work and have friendly servi I choose Lexus in Mishawaka to maintenance my vehicle because they are always accommodating to my busy schedule, do great work and have friendly service! More

50000 miles Great friendly service. It is always this way! Loaner was also mice. My car was returned clean and serviced. Thanks for what you do. Will be back. Great friendly service. It is always this way! Loaner was also mice. My car was returned clean and serviced. Thanks for what you do. Will be back. More

Great service! I was in and out in less time than what they said and everything was complete in the car was clean. I used the business center to keep working while I was in and out in less time than what they said and everything was complete in the car was clean. I used the business center to keep working while I was there and enjoyed some nice coffee. everytime I call in, Jessica is great about getting back with me and schedule me as More

Always good but missed mark this last time Took RX 350 in for service and informed sensor on park assist was faulty. Was told it wouldn’t fault when examined. Driving home it was going crazy an Took RX 350 in for service and informed sensor on park assist was faulty. Was told it wouldn’t fault when examined. Driving home it was going crazy and will need another service visit. Frustrating!!! More

Maintenance Great experience, car cleaned on top of it all and cleaned extremely well. Unrelated fix accomplished without any reservations. Very friendly and cour Great experience, car cleaned on top of it all and cleaned extremely well. Unrelated fix accomplished without any reservations. Very friendly and courteous.; will definitely be back More

Service you can trust I recently moved to Western Michigan from the West Coast. Finding a quality dealer like the one I left behind is very important to protect our investm I recently moved to Western Michigan from the West Coast. Finding a quality dealer like the one I left behind is very important to protect our investment. It is refreshing knowing Lexus of Mishawaka is a dealership that can be trusted. After speaking with Jessica the advisor and mechanic Garrett, I knew my baby was in good hands. More

Happy again Every time I use the service center in Mishawaka I have a stellar experience. They communicate they fix all problems. Professional from beginning to e Every time I use the service center in Mishawaka I have a stellar experience. They communicate they fix all problems. Professional from beginning to end More

Service is Great! Management needs a service refresher! The service center is great!! They are friendly and clearly explain what needs to be done to your car. Also, the roadside assistance team was wonder The service center is great!! They are friendly and clearly explain what needs to be done to your car. Also, the roadside assistance team was wonderful when my battery was dead on a Friday night at midnight. They were informative and sent someone out to fix it right away. However, the dealership manager is not service oriented. When I went in on Saturday after the roadside service call, while apologetic, he took no steps to help the situation. He had no service loaners available and didn't take any steps to get me scheduled for service. He just kept saying "there is nothing I can do for you". That is not the type of service I expect after purchasing a "luxury" vehicle. More