Jordan Lexus Of Mishawaka - Service Center

Great service We Always can get great reliable service from this dealership. Your staff were very friendly and knowledgeable so we can depend on getting The corr We Always can get great reliable service from this dealership. Your staff were very friendly and knowledgeable so we can depend on getting The correct information about what we need and repairs. More

Paid 700.00 for a repair & lights weren't working HID Lights weren't working correctly i wasnt told in march. I was then over charged for the labor in September to install them. No breakdown of quote HID Lights weren't working correctly i wasnt told in march. I was then over charged for the labor in September to install them. No breakdown of quote for axle boots just a $1300 estimate. I called several times no calls returned. No customer should have to wait 15 min to drop off a car. There should be several people helping with this More

toni from service goes above and beyond to accommodate also great and reliable service and excellent customer service they got me a loaner car on the spot also great and reliable service and excellent customer service they got me a loaner car on the spot More

Beyond expectations I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated. I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated. More

Maintenance visit They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well More

Wasted an hour waiting for parts department personnel to sh. Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service wr Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service writer’s office for neatly an hour waiting for someone in the parts department to show up to complete the paperwork so my bill could be finalized. The service writer was not happy and neither was I. Someone should address these issues with the parts department personnel. More

Service Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the mor Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the morning. I removed battery and took it to the service department to check it out. More

Excellent Service, Jessica is great , makes our visit great. Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. S Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. She knows her work, very processional. More

Great service Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much. Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much. More

Battery replaced I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about havin I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about having an issue with the car on the weekend, I was very happy to have the issue solved. They couldn’t have been nicer. More