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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
432 Reviews

432 Reviews of Jordan Lexus Of Mishawaka - Service Center

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September 10, 2019

30000 mile check Very happy with service and quality of loaner car. Appointment on time and ready for me Car washed and ready in time advised service excellent More

by DEELESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
September 09, 2019

Painless service appointment Dealership has made the service appointment pretty painless. Use of loaner car helps the time fly. We were offered the car sooner if no carwash. More

by LMPOWERS917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively, Tony Groppe
September 08, 2019

Airbag recall Excellent service, professional attention. Spotless customer lounge, restrooms. Showroom salespeople were also engaging. The staff were friendly and More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
September 08, 2019

We have two Lexus because of the outstanding service center. Service Center is helpful, honest and reliable. Love the new text system where they let you know what needs done and the cost ahead of time. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
September 04, 2019

Great service and Tony always there to help and friendly I go to Lexus if Mishawaka for service because of tony he is a wonderful human very caring helpful and friendly always willing to work my schedule to More

by TERRICA1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Jean Versmesse, Tony Groppe
August 30, 2019

Still waiting for a return call..weeks later I took my vehicle in for service stating it was very loud from the rear of the vehicle. I knew one brake caliper was frozen in the out position becau More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Grooms, Jessica Shively
August 26, 2019

Compares highly to other experiences with Lexus I needed to get maintenance here during our 2 months visit from our home in Utah, where we go to the SLC center. I really like this service center. Ro More

by khutahj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
August 22, 2019

Good experience Upon arrival after getting out of my vehicle, I was approached by a gentleman from the Service Department and asked if he could help me. I told him I More

by Lperkins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
August 22, 2019

Normally would recommend I normally would recommend Lexus but the last time I picked up my car I did not notice it right away I was in a hurry but when I got home noticed ther More

by LOUBIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 21, 2019

Tony is the best. I brought my RX330 in to have the brakes looked at this month. Tony always takes great care of us and our vehicle. Wouldn't go anywhere else. More

by adventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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