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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
432 Reviews

432 Reviews of Jordan Lexus Of Mishawaka - Service Center

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August 19, 2019

Lexus Awesome service and gave me a loaner to use for the day and my car was only in the shop for 6 hours. Did a great job More

by ladonnajoseph
Recommend Dealer
Yes
Employees Worked With
Norma Jean Versmesse
August 19, 2019

Was never notified of known issue My oil coolant line burst. Didn't know it was a known issue. R. Grooms, warranty assessor, thought Lexus would cover cost. He said he'd try to help re More

by FRUGALFROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms, Jessica Shively
August 19, 2019

Another great visit The Lexus of Mishawaka team takes great care of my RX350 and the recent 65k service was another very good visit. I was in and out quickly and the fa More

by Black Knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 14, 2019

Great job! We are an out of town customer. They worked us in, managed to come up with a loaner car, gave us prompt, courteous service and got our car back in p More

by Carolynvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, my mind is not good with names! I liked everyone with whom I dealt!
August 13, 2019

Always Tony is the best. Do thorough and simply a man to wan Superb.. always. Tony is the man!! Always putting customer first, making useful suggestions, explains things I don’t understand about car parts and wh More

by JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vanden, Tony Groppe
August 12, 2019

Basic service visit No problems, quick service. Once again Jess was so pleasant and professional. Purchased our 2nd Lexus because of trust in service dept. and overall ex More

by kellypooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
August 12, 2019

Good experience Great job by Tony and the rest of the staff, very engaging and helpful. It was nice to have a loaner car while mine was in the shop More

by CUBSWIN2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 12, 2019

They Always Deliver The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on thei More

by Big Dog 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 12, 2019

Always trusted and reliable. I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their kn More

by LAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
July 31, 2019

This was my first service at the dealership. My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very c More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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