Joshua Tree Chrysler Dodge Jeep RAM

I was treated poorly by Nate the serivce manager regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was talked over, threaten, and Accused of threatening due to stating I will return my brand new car back if it's unresolved. I called to find out an update on the part and was told that they are still waiting for it. 20 minutes later they called husband and gave him a different story. I called back regrading the lack of information that was not provided to me and was Attacked with accusations and threats by the service manager Nate. I will not bring my business here and Strongly advice anyone else to take their money elsewhere. More

Amazing experience. Everyone from the Sales Department to the GM Dustin I was treated with respect and transparency. I was shopping online and asked about 'mark up's' an Everyone from the Sales Department to the GM Dustin I was treated with respect and transparency. I was shopping online and asked about 'mark up's' and 'add on's' and they explained that the particular vehicle I was looking for had no dealer mark up but did have two add on's but I could not complain since the price was still $4,000 less than what I have been seeing. This is how dealerships should be run. More

I was shopping for a Jeep Gladiator and saw one on the internet. It was decently priced so I called the dealership and spoke with a salesman and set up an appointment. After 5 days of trying to schedule a internet. It was decently priced so I called the dealership and spoke with a salesman and set up an appointment. After 5 days of trying to schedule a day and time, I drove to the dealership on 10-8-2023. Upon my arrival I was informed by the salesman the price had been increased by 4k. I was contacted by a so called sales manager who told me he was working a deal with another buyer at the higher price. While I was waiting for the so called sales manager to see me, I used the restroom, which is by the service desk. I overheard another costumer complaining loudly about his horrible experience in the service department. Listening to that a change should have been a warning sign and left the dealership but I waited to speak with sales manager. The sales manager told me he was working a deal with another buyer at the higher price, but he would work with me if I wanted to agree to the higher price. I did not agree to his offer and left the dealership. Due to my experience, I would NEVER recommend this dealership to anybody for anything and don't waste time driving to this place. I would give zero negative stars but it's not an option. More

Excellent customer service, Jorge and Nick were amazing. Truly recommend this dealer, I’m happy with my new Mojave Truly recommend this dealer, I’m happy with my new Mojave More

I am so happy that Yucca Valley has such a great dealership in town that offers excellent auto repair services for my jeep. dealership in town that offers excellent auto repair services for my jeep. More

My experience at Joshua Tree CDJR was great. The manager Parker Edmond was particularly helpful. The manager Parker Edmond was particularly helpful. More

My experience was efficient and completed on time. The service team were a pleasure to deal with. The service team were a pleasure to deal with. More

Ramon was awesome experience was great, will definitely be coming back to do service again be coming back to do service again More

I didnt get the key fob i was promised im disappointed but the servive center was awsome but the servive center was awsome More

Everything was fine. Never received a form of some sort to know what things had been inspected..later found a tiny crack in the windshield that I will need to fix especi Never received a form of some sort to know what things had been inspected..later found a tiny crack in the windshield that I will need to fix especially in our extreme heat. Needed to get a wheel stem put on as it only had 4 of 5. More