Joshua Tree Chrysler Dodge Jeep RAM

My appt was scheduled for 1pm by the service dept. on the the phone, I was quoted 45 minutes for the recall service. At arrive , was asked if I was waiting there .I was told at check in , the mecha on the the phone, I was quoted 45 minutes for the recall service. At arrive , was asked if I was waiting there .I was told at check in , the mechanic were at lunch and it would beat least two hours. I stated I had an appointment and quoted 45 minutes service time. Ramon could see I was not happy, said he would see if any mechanic were available. It take almost two hours for the service to be completed. My point is why make customer service appointments, if you have no mechanics to complete the service. More

Always friendly. Keep you posted if a problem occurs Prices seem reasonable by today standards. Way better than Jeep dealer in Cathedral City Keep you posted if a problem occurs Prices seem reasonable by today standards. Way better than Jeep dealer in Cathedral City More

Visited multiple times to look at a vehicle. Great people to deal with. George, Russel and Michelle in finance made it easy. Great people to deal with. George, Russel and Michelle in finance made it easy. More

Easy to schedule a service call - estimated wait time was correct and the team is courteous and professional. correct and the team is courteous and professional. More

The problem is every time I call services they never answer the phone, always goes to mail box. answer the phone, always goes to mail box. More

They Tried to get me in a car I ain't giveing up yet ill be there tomorrow be there tomorrow More

Came in to look at a couple of vehicles that I had seen online. Very low pressure from the sales team. Did not try to get me to look at anything that I wasn't interested in buying. Gave me good value on my online. Very low pressure from the sales team. Did not try to get me to look at anything that I wasn't interested in buying. Gave me good value on my trade-in. More

I was lied to and was sold a truck that wasn't rigorously inspected like your website says. inspected like your website says. More

Excellent and comprehensive service on my 2012 Jeep, by Jake Garcia, Lead Mechanic , with assistance from Parker, my Service Writer. Thank-you! Jake Garcia, Lead Mechanic , with assistance from Parker, my Service Writer. Thank-you! More

The customer service was great! ! JC, Russell and George teamed up to help us with our purchase. They even beat my very competitive credit unions interest rate. They were very patien ! JC, Russell and George teamed up to help us with our purchase. They even beat my very competitive credit unions interest rate. They were very patient and answered all questions asked in detail. More