Joshua Tree Chrysler Dodge Jeep RAM
Yucca Valley, CA
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339 Reviews of Joshua Tree Chrysler Dodge Jeep RAM
I finally got someone on the phone on the third call. My husband drove to the dealership and spoke to someone about the problem. They said they were short handed and gave him an appt. the next day. Our R My husband drove to the dealership and spoke to someone about the problem. They said they were short handed and gave him an appt. the next day. Our Ram truck is still under warranty so we came to you. I think you need a lot more help, especially answering the phones! Can't keep or get new customers if no one answers the phone! More
Great service advisors and great service technicians. The whole team works quickly and efficiently to keep the service department running smoothly. The whole team works quickly and efficiently to keep the service department running smoothly. More
i was very happy with my experience. Everything was easy, hassle free and they were very friendly Everything was easy, hassle free and they were very friendly More
Always friendly. Keep you posted if a problem occurs Prices seem reasonable by today standards. Way better than Jeep dealer in Cathedral City Keep you posted if a problem occurs Prices seem reasonable by today standards. Way better than Jeep dealer in Cathedral City More
My appt was scheduled for 1pm by the service dept. on the the phone, I was quoted 45 minutes for the recall service. At arrive , was asked if I was waiting there .I was told at check in , the mecha on the the phone, I was quoted 45 minutes for the recall service. At arrive , was asked if I was waiting there .I was told at check in , the mechanic were at lunch and it would beat least two hours. I stated I had an appointment and quoted 45 minutes service time. Ramon could see I was not happy, said he would see if any mechanic were available. It take almost two hours for the service to be completed. My point is why make customer service appointments, if you have no mechanics to complete the service. More

