Joshua Tree Chrysler Dodge Jeep RAM
Yucca Valley, CA
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334 Reviews of Joshua Tree Chrysler Dodge Jeep RAM
We had an awesome experience here. Emma-Lee Murdock provided an amazing customer service experience for my husband and I. Emma and her father made us feel so welcome we felt like we we Emma-Lee Murdock provided an amazing customer service experience for my husband and I. Emma and her father made us feel so welcome we felt like we were talking to long time friends. More
In a word, disappointing. I was told my repair was $1,000.00. I asked if my warranty covered it and they didn't even know I had a warranty. Then I was assured that all repai I was told my repair was $1,000.00. I asked if my warranty covered it and they didn't even know I had a warranty. Then I was assured that all repairs were covered, all the sudden they were not. I was promised the repair would take 1 day, it took 3. They forgot to order the parts!!!! When the car was done, no one called me, I called only to find it has BEEN sitting and done. Then I was charged the wrong price and had to pay additional money later. I was lied to, treated like I didn't matter, told all the wrong information. If I didn't have to go to the dealership for the warranty, I wouldn't. There is a bit more to my story starting out with my oil change, but I'm sure you get the idea. More
I’m so pleased that my van was looked at so thoroughly. The service personal were very polite and kind. Asked if I had any questions, the manager even showed where I could find information on the van. The service personal were very polite and kind. Asked if I had any questions, the manager even showed where I could find information on the van. More
The whole process of buying the car was easy and transparent, highly recommend to anyone looking to buy a new car. Got a great deal and they were never pushy to sell any extra insurances like the re transparent, highly recommend to anyone looking to buy a new car. Got a great deal and they were never pushy to sell any extra insurances like the rest of the dealers do. More
One of the best car buying experiences my wife and I have ever had... The staff was extremely friendly, attentive to our needs, flexible and creative to make a deal happen in a no-pressure way. ever had... The staff was extremely friendly, attentive to our needs, flexible and creative to make a deal happen in a no-pressure way. More
Jacob in the service department is super professional and truly cares about the customer. I have had a lot of dealership experiences in the past couple years and working with him was by far the best. Wasn’t truly cares about the customer. I have had a lot of dealership experiences in the past couple years and working with him was by far the best. Wasn’t expecting that kind of service from them but he went up to bat for me with the warranty company and got my jeep on the road ASAP. More
From beginning to end my experience was great. My Jeep was brought in on a tow truck not running, I picked it up the next day purring like kitten. The staff is knowledgeable, and friendly. I won’t My Jeep was brought in on a tow truck not running, I picked it up the next day purring like kitten. The staff is knowledgeable, and friendly. I won’t take my Jeep anywhere else for repairs. More