Yucca Valley Chrysler Center - Service Center

Dealership and service department are great, but unfortunately the issue I took my Jeep in for still persist, albeit not as frequently. unfortunately the issue I took my Jeep in for still persist, albeit not as frequently. More

Good work, Friendly service and staff. Everything was explaines and repaires were performed as expected. Everything was explaines and repaires were performed as expected. More

I’ve been going to Chrysler for years and they have the best service in town. best service in town. More

Everyone is so helpful and courteous. The customer service is exceptional! Ray is my favorite and the service desk! If I have any questions he answers without hesitation The customer service is exceptional! Ray is my favorite and the service desk! If I have any questions he answers without hesitation More

Parker was awesome! Great service! My car was done on time and they also offered a shuttle service. Great service! My car was done on time and they also offered a shuttle service. More

The professionalism was poor. I was told I would get phone calls with updates, but I received none. I had to call multiple times throughout the week in order to get any info about I was told I would get phone calls with updates, but I received none. I had to call multiple times throughout the week in order to get any info about the status of my truck. None of the pickup times were accurate. I drove back and forth to the dealership at times they told me it would be ready, only to find out that I wasted gas. I was even given a pickup time on a day that the office was closed. They gave me $160 off of my total bill which was nothing compared to the time and money wasted. The job was supposed to take 1-2 days and it ended up taking 7. I will never use this dealership for maintenance or even purchase a car from there ever again. Anyone that considers it, I will negatively recommend this place. More

I was treated poorly by Nate the serivce manager regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was talked over, threaten, and Accused of threatening due to stating I will return my brand new car back if it's unresolved. I called to find out an update on the part and was told that they are still waiting for it. 20 minutes later they called husband and gave him a different story. I called back regrading the lack of information that was not provided to me and was Attacked with accusations and threats by the service manager Nate. I will not bring my business here and Strongly advice anyone else to take their money elsewhere. More

My experience at Joshua Tree CDJR was great. The manager Parker Edmond was particularly helpful. The manager Parker Edmond was particularly helpful. More

I am so happy that Yucca Valley has such a great dealership in town that offers excellent auto repair services for my jeep. dealership in town that offers excellent auto repair services for my jeep. More

My experience was efficient and completed on time. The service team were a pleasure to deal with. The service team were a pleasure to deal with. More