Yucca Valley Chrysler Center - Service Center

This dealership is back on track to provide the service you deserve. Top notch communication from start to finish (good job Parker). In addition to quality repairs, the new management is in place to develo you deserve. Top notch communication from start to finish (good job Parker). In addition to quality repairs, the new management is in place to develop a consistent service experience. 10 stars if I could give them. I will be back. More

The dealership seems ok from what I was involved with, the vehicle drop off and my description of problems to the service writer went smoothly, although problems arose when I came to pick up the repaired the vehicle drop off and my description of problems to the service writer went smoothly, although problems arose when I came to pick up the repaired vehicle. Without writing a book describing that situation, I'll say for now, I came away with a large feeling of dissatisfaction of the way things were handled on my behalf. I'll gladly write that book on your request. More

The dealership is much closer to my home than any other Jeep dealer, so that is a big factor in my loyalty. I have always found the service personnel there to be friendly and easy to deal with. Jeep dealer, so that is a big factor in my loyalty. I have always found the service personnel there to be friendly and easy to deal with. More

The maintenance team diagnosed the problem and ordered the required replacement part. Also had the tires rotated and oil changes, no issues. the required replacement part. Also had the tires rotated and oil changes, no issues. More

Really bad service they said they going to call me for a recall the never call me recall the never call me More

He was very nice and help full, helped me understand what’s was wrong with my car what’s was wrong with my car More

I over herd one of your Employees' tell Ray Albiar to bill me for work that was under my life time Vehicle Protection. bill me for work that was under my life time Vehicle Protection. More

Service was terrible honestly. Prices were even worse. How the f*** does a cabin air filter replacement cost $70? Y'all continuously guarantee I'd have the truck back each day and Prices were even worse. How the f*** does a cabin air filter replacement cost $70? Y'all continuously guarantee I'd have the truck back each day and then would push it off to the next without being able to give me any kind of time frame. I would also be told that your technicians were putting the truck back together and I'd have it by the end of the day when you guys didn't even have main part being replaced. I don't know if there's a lack of communication between your so-called "advisors" and your technicians or if it's just plain ignorance across the board but y'all REALLY and I cannot stress this enough, need to do better 10/10--- WOULD NOT RECOMMEND More

Parker was very accommodating and did his best for us. And Jake our transmission guy even showed me what might be happening when my JEEP seemed to stall. And Jake our transmission guy even showed me what might be happening when my JEEP seemed to stall. More

The staff was friendly, considerate of our time and we’re happy to answer any questions. happy to answer any questions. More