Journey Nissan

Poor service. I paid for oil change + inspection for my Nissan pathfinder but Journey Nissan has done only oil change. I asked them before I got back my car if the I paid for oil change + inspection for my Nissan pathfinder but Journey Nissan has done only oil change. I asked them before I got back my car if they have done the inspection and they answered yes, everything is good. It's wasn't true because the last service I had had in March,Nissan of Gurnee recommended me to do some repairs I have not done. You guys, you have to do better job like NISSAN OF GURNEE, otherwise... More

Before I even entered the building I was warmly greeted by Ryan who I dealt with from start to finish on my vehicle purchase. It was a very smooth and enjoyable transaction . I can honestly say I liked ev by Ryan who I dealt with from start to finish on my vehicle purchase. It was a very smooth and enjoyable transaction . I can honestly say I liked everything about my Journey Nissan experience. True professionals. More

It was an amazing experience buying my dream car from Journey Nisaan.Karen dealt amazingly. She is so helpful, calm and friendly. They all were very nice and cooperative. I am so happy with my purchase b Journey Nisaan.Karen dealt amazingly. She is so helpful, calm and friendly. They all were very nice and cooperative. I am so happy with my purchase big thanks to Karen she explain everything clearly. It was a great experience.😍 More

Ryan S was fantastic in helping me buy my first Nissan car. He was clear and kind. It was easy and smooth car-buying experience. I am happy with the whole process and my out-the-door price. I highly recom car. He was clear and kind. It was easy and smooth car-buying experience. I am happy with the whole process and my out-the-door price. I highly recommend this place and working with Ryan. I was in and out in less than than 2 hours - including a test drive and transferring vehicles! A seamless crew here. Grateful. More

Every time I have Victoria as my service consult she is very courteous, knowledgeable, and gives excellent customer service!!! very courteous, knowledgeable, and gives excellent customer service!!! More

Excellent experience – the dealer was both responsive and transparent, making the entire process smooth and stress-free. transparent, making the entire process smooth and stress-free. More

This is a straightforward, no pressure, friendly dealership. Thalena answered all of my inquiries with ease. Their warranties are unmatched. Stop and ask for Thalena. She provides great service and dealership. Thalena answered all of my inquiries with ease. Their warranties are unmatched. Stop and ask for Thalena. She provides great service and is awesome at helping identify the best vehicle to suit your needs. More

Very professional and considerate and dedicated to serving the people with Honesty as well that is what we need serving the people with Honesty as well that is what we need More

Ryan is the best! He was kind, attentive, was patient and really worked hard to find the right car and price. I will be back in the future for sure! He was kind, attentive, was patient and really worked hard to find the right car and price. I will be back in the future for sure! More

She was very friendly and accommodating to what I was looking for. She explained everything in great detail. She made sure I understood everything that I was signing and answered all my questions. She wa looking for. She explained everything in great detail. She made sure I understood everything that I was signing and answered all my questions. She was able to help me get a great deal for my new car. She was knowledgeable about the car. After the purchase of the car she has also helped finish off any last minute items that have come up. Her communication is incredible. I always know what is going on with my purchase of my vehicle. More