Journey Nissan

Tim was very knowledgeable, really needed after runarounds of past attempts at service from dealer, others. Victoria good CS, cashier, all super helpful! I’ll be back! runarounds of past attempts at service from dealer, others. Victoria good CS, cashier, all super helpful! I’ll be back! More

Excellent service from knowledgeable and caring associates, Alex and Ken. Great patience and compassion in answering my many questions, especially with all the features on the car that were new to associates, Alex and Ken. Great patience and compassion in answering my many questions, especially with all the features on the car that were new to us. Particularly the touchscreens and various controls. Alex took me out for two drives, first in one Kicks in stock, and then the one we bought, which Alex picked up and drove from another Zeigler dealership. Ken took care of all the paperwork and between the two of them, our experience was perfect. More

Always excellent service each visit! The people are the best and the environment is great! The people are the best and the environment is great! More

Victoria was super helpful, understood my concerns, and maintained effective communication. Overall positive experience at Ziegler in Gurnee. maintained effective communication. Overall positive experience at Ziegler in Gurnee. More

Great Job by Jimmy Palmisano and Sebastian Quercia getting us to where we needed to be to buy yet another Pathfinder. It was Great Service over the last nine years that continued our loyalty to Zeigl getting us to where we needed to be to buy yet another Pathfinder. It was Great Service over the last nine years that continued our loyalty to Zeigler Nissan. Jimmy did a great job in the aftersales training. Rewarding overall experience! More

Excellent service, did not try to up sell me on things I didn't need. didn't need. More

Always exceptional,knowledgeable and courteous associates, particularly Andy, the Parts Manager and Danny in the Service Department. If not, we would go elsewhere. associates, particularly Andy, the Parts Manager and Danny in the Service Department. If not, we would go elsewhere. More

After my last visit and review, I received an immediate call from the service manager and was asked to leave the car for the service (to address the blind spot issue). I left the car and received Nissan-Ro call from the service manager and was asked to leave the car for the service (to address the blind spot issue). I left the car and received Nissan-Rogue, which helped me to continue my work/family commutations during the kicks absence. In a couple of weeks, they were able to fix the issue. I see the blind spot issue is resolved and will return to Zeigler for my next service and continue further. As the car was under an extended warranty, I paid $100 and the rest (over $2500) was covered under the warranty. Luis, special thanks to him for the work updates... Thank you, Zeigler, for taking care of my car. More

From initial phone call for a service appt. to final bill payment the experience at Zeigler Gurnee was stellar! to final bill payment the experience at Zeigler Gurnee was stellar! More

Mi experiencia a zeigler nissan fue muy buena me entrgaron mi carro en el tiempo que dijeron entrgaron mi carro en el tiempo que dijeron More