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Journey Nissan

Lindenhurst, IL

4.6
884 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 884 reviews

October 16, 2023

Excellent service team, Tim did a great job and no complains, They fixed my car noise and changed oil. They are good people, sincere and honest. I always bring my Nissan Rogue here for service. Thank More

by PARAKATIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 24, 2023 -

Journey Nissan responded

Thank you for such a great review. We look forward to your next visit with us.

October 15, 2023

Service for my complaints was outstanding and explanation was thorough. I would have rated it with 5 stars but...I discovered a new problem on my return from the service. Since this service my LoJack system More

by dan.chesters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 24, 2023 -

Journey Nissan responded

Thank you for letting us know and we look forward to earning 5 stars next time you are in. If you need assistance with the Lojack please contact our Service Manager Luis at (224) 302-4599

October 12, 2023

Went there for an oil change with a low air light on and they didn’t bother to put some air on the tire. More

by JJ_FLORES81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
Oct 24, 2023 -

Journey Nissan responded

We would like to speak with you more regarding your experience. Please call our Service mnager Luis at (224)302-4599.

October 10, 2023

Good service provided at Ziegler Nissan Danny was very helpful and they worked with my extended warranty More

by BRENDANGARRITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 24, 2023 -

Journey Nissan responded

Thank yiou for the great review for Danny.

October 10, 2023

Have always receive good, prompt service when needed. Will return again when service is needed More

by GRANDMAMOSS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Myra
Oct 24, 2023 -

Journey Nissan responded

Thank you for great review. We look forward to seeing you again.

October 05, 2023

I want to give kudos to Daniel Talavera who gave the best service to his customers and answered all the questions and provided feedback that was reasonable and truthful. I also observed him working with mult More

by amarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Talavera & Jeremy Canning
Oct 24, 2023 -

Journey Nissan responded

Thank you for the great review for Daniel.

October 05, 2023

Did not fully complete the oil change service and left me to go somewhere else and pay to get it done More

by ABV573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name available
Oct 24, 2023 -

Journey Nissan responded

Please contact our Service Manager Luis at (224)302-4599 to discuss this further.

October 04, 2023

I dropped my car off for a tire rotation and after receiving my car I noticed that all my rims where scuffed up by someone who was careless working on my car. I have a Nissan Sentra midnight so I have More

by mtkuehn7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff from service
Oct 04, 2023 -

Journey Nissan responded

I have forwarded your review to our Service Manager and he will be reaching out to you.

Oct 06, 2023 -

mtkuehn7600 responded

Still have not been contacted yet. Just like all the voicemails I left and was never contacted back

Oct 10, 2023 -

mtkuehn7600 responded

It has now been 6 days since I was supposed to be reached out to. Is there anyone else that can call me and make this right. This is unprofessional.

October 01, 2023

Exelent service deparment. I have a Nissan Titan that has been serviced there for more than 2 years and all the service deparment has been really helpfull. Thank you all. More

by CLAUDIOPACHECO4220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 04, 2023 -

Journey Nissan responded

Thank you for the great review and your continued business.

September 30, 2023

Prompt service. At cashier my credit card declined but showed up as a charge at Morgan Stanley. I used a different card to pay the bill. Please check that I wasn’ More

by BONALEBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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