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Journey Nissan

Lindenhurst, IL

4.6
1,014 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 1,014 reviews

November 15, 2023

Every time I receive service at this dealership, I am greeted with a friendly smile and professional attitude. I am kept informed of what is being done and given updates while I wait. Although there is More

by KATHYBRN45
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk, I think Jeff was the name
November 15, 2023

They helped me with what I needed and where very helpful and timely in getting my car fixed More

by GRAZIANOTHOMAS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Aguliar
November 14, 2023

Each time that I have brought my vehicle to this dealership for service, it has always been a job well done! Also, a very welcoming atmosphere and great customer service! More

by MINISTERWILDA2YOU
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
November 06, 2023

Clean facility, friendly staff, easy wait with having wifi available. Bottled water and available popcorn are nice extras. More

by JLMO0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't recall
November 05, 2023

Spotless dealership. Everyone was friendly and helpful. Ken took great care of me making the whole process great. He was extremely helpful in explaining the details of th More

by 326GAIL
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing, Adrienn
November 02, 2023

Great service & very good customer service support with me being a customer.. I give them 10 stars More

by A1MONOPOLY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elimar Fung, Tristen Trotter, Ken Hibbing
November 02, 2023

Noted the exacting personable service and attention to customers ,.......this type of experience is well appreciated. D.W. More

by DAVEWILKERSON625
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service dept. personnel.
November 01, 2023

ALWATS GET GOOD SERVICE. REMINDERS OF MAINTENTANCE SCHEDULE. ALWAYS POLITE AND TIMELY. OUR GO TO DEALERSHIP! More

by HELENHOLSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 01, 2023

I love the customer service. The employees are easy to deal with and they all work hard for you. Keep up the work More

by RYANHAWKINS1081
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jimmy Palmisano, Erik Escobar, Alex Aguliar
October 31, 2023

Erik's attention was very kind and he explained the entire process, but I do want to say that the attention of the girl who signed the papers, I think her name is Kein, was not so pleasant, she lacks p More

by RRJIRONC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Escobar
Oct 31, 2023 -

Journey Nissan responded

Thank you for the nice review for Eric. I do apologize that you did not have a great experience with our Finance team. We would like to speak with you more regarding that experience. Please contact Bill Meek our Sales Manager to discuss this more. (22-302-4599.

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