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Journey Nissan

Lindenhurst, IL

Overview
Employees
Reviews
Vehicles
4.6
963 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 963 reviews

July 24, 2023

Bad experience. Staff are not very helpful.Unsatisfactory! They don’t tell you the truth or explain anything about a car you both. Only to find out if there’s somethi More

by RIZALIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Palmisano
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Jul 24, 2023 -

Journey Nissan responded

Thank you for letting us know about your experience. We would like to speak with you more about it. Can you please call us at (224)302-4599 and ask for our General Manager Mike.

July 23, 2023

Excellent service good price nice waiting area good coffee easy to pay nice team and management More

by Sgolik2016@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Plain, Laurie Myra, Bill Meek
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Jul 28, 2023 -

Journey Nissan responded

Thank you for such a nice review. We are happy we have made everything easy for our customers when they visit with us. We look forward to seeing you next time.

July 23, 2023

Never reset my mileage for the oil change. Isn’t this part of the service. More

by AMBER.LEARN
Recommend Dealer
No
Employees Worked With
Service
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Jul 28, 2023 -

Journey Nissan responded

We are sorry your mileage was not reset when you were here. Our service Manager Luis would like to speak with you more regarding this could you please call him at your convenience. (833)548-1245.

July 22, 2023

Great service, dine in timo, very courteous and helpful, also staff very knowledgeable . Updates were given and completed as stated More

by MANUELDURAN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff in service counter
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Jul 28, 2023 -

Journey Nissan responded

Thank you for such a great review. We look forward to seeing you again at your next service visit.

July 22, 2023

Slight issue with my leased vehichle was handled professionally and with class. Thank you to all the folks Zeigler Gurnee Nissan for going above and beyond More

by SCOTT.PEGORARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Meek, Ken Hibbing
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Jul 28, 2023 -

Journey Nissan responded

Thank you for the great review for Ken and Bill. Please consider for your service needs as well.

July 22, 2023

Repeat customer. Great experience and customer service as the last time. I appreciate the staff being helpful. More

by TERRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Jeff
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Jul 28, 2023 -

Journey Nissan responded

Thank you for the 5 star review. We look forward to your next visit with us.

July 21, 2023

Love this dealership! They are always so helpful , and never any pressure. I like that they always make sure you’re satisfied before you walk out the door. More

by TINYTODD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing, Bill Meek, Victoria
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July 21, 2023

Daniel was very courteous and professional from the minute I got there. He went over all issues they found. I was very pleased with the service I received. More

by KMANDRELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Daniel and the cashier. I don't remember her name.
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Jul 28, 2023 -

Journey Nissan responded

Thank you for the great review for Daniel, we are so please he provided you with a great experience. We look forward to seeing you again.

July 21, 2023

Love the friendly and competent service here! Very clean facility and work is done in a timely manner. More

by TLR10359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 24, 2023 -

Journey Nissan responded

Thank you so much for the 5 stars. We cant wait to see you at your next visit.

July 21, 2023

Very professional service department which communicate on a personal and technical level. This is done, wow wow, I am visiting service and always have a follow-up as to my satisfaction of the service period More

by EZGOLFDAY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy James, Victoria
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Jul 25, 2023 -

Journey Nissan responded

Thank you for the great review. We strive to make our customers experience great every time. We look forward to seeing you at your next service visit with us.

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