Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Journey Nissan

Lindenhurst, IL

Overview
Employees
Reviews
Vehicles
4.6
1,014 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
Contact Dealership

3175 Grand Avenue

Lindenhurst, IL

60046

Directions

Filter Reviews By Type

Showing 1,014 reviews

August 24, 2023

The employee that took care off me was very friendly and was very accurate was great More

by RSCHALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deya Cordova
Report | Print
Aug 25, 2023 -

Journey Nissan responded

Thank you for the great review for Deya. We are so happy that she was able to to provide you with accurate information and make it a good experience for you. We hope to see you again in the future.

August 23, 2023

I dropped off my car on a Monday, when it was scheduled. I was told I should have it back that day or Tuesday at the latest depending on approval for warranty work. I finally got it back Thursday. Unfortuna More

by TIGGERLOVER144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
my adjuster, can't remember is name
Report | Print
Aug 24, 2023 -

Journey Nissan responded

I am sorry to hear that your experience with us was not exceptional. Our Service Manager Luis would like to speak with you more regarding this situation. Can you please call him at (224)302-4599 at your earliest convenience.

August 23, 2023

Everyone in the Service Dept was great! I had a good experience at this location. More

by ELVIRAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 23, 2023 -

Journey Nissan responded

Thank you for the great review. We look forward to your next visit with us.

August 23, 2023

The service department is great. Very attentive and made me feel very welcomed. Danny was very professional and helpful. More

by GSEVILLE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Danny
Report | Print
Aug 23, 2023 -

Journey Nissan responded

Thank you for the great review for Danny, we are glad he provided a great experience . We look forward to your next visit with us.

August 20, 2023

I had the worst experience with this dealership I was sold a used car didn't last a year without having major issues. Never buy used from them. More

by JAYLSMITH1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee doesn't even work there anymore
Report | Print
Aug 23, 2023 -

Journey Nissan responded

We would like to speak with you more regarding this situation. Please call our GM Mike at (224)302-4599.

August 18, 2023

Friendly service center employees. Service on my car is a little slow but otherwise good experience this visit! More

by wetter525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in Service
Report | Print
Aug 23, 2023 -

Journey Nissan responded

Thank you for the good review and feedback . Will will address the timing issues with our Service Manager. We look forward to your next visit with us and hope to earn 5 stars.

August 18, 2023

Good customer service I would be backed Good attitude people very helpful understanding Concern about your vehicle. More

by VALENTINEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deya Cordova, DAS Reputation Management, Miguel Sandoval
Report | Print
Aug 23, 2023 -

Journey Nissan responded

Thank you so much for the 5 star review. We look forward to your next visit with us.

Aug 24, 2023 -

VALENTINEF responded

Good very good

August 18, 2023

Excellent customer service and I'm always in and out within a reasonable amount of time. More

by WINGCHUNG333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Aug 23, 2023 -

Journey Nissan responded

We appreciate the great review and look forward to the next time you visit us.

August 18, 2023

Good, fast and friendly service. Always a good experience. Highly recommended. Great staff. Immediate service. More

by DANCHARPENTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria (Service Dept) 5 stars!
Report | Print
Aug 18, 2023 -

Journey Nissan responded

Thank you so much for the positive review. We look forward to seeing you at your next visit.

August 17, 2023

Friendly, knowledgeable, 3 family members bring vehicles in for service. One was purchased at Ziegler and a family friend purchased a new vehicle a short time ago. More

by CINDYBARNES186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing, Didn't get name, as only had battery replaced in fob. Cashier was also friendly.
Report | Print
Aug 18, 2023 -

Journey Nissan responded

Thank you do much for such a great review. We work hard to make our customers experience great. We cant wait to see you all on your next service visits.

1
...
62
63
64
...
102