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Journey Nissan
Lindenhurst, IL
1,014 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,014 reviews
May 18, 2020
Had a very pleasant experience with the service department. They were very helpful and came to pick up my vehicle for service as well as dropped it off afterwards. Tim from the service department m department. They were very helpful and came to pick up my vehicle for service as well as dropped it off afterwards. Tim from the service department made sure to take the time to call me and explain what needed to be done and asked heya I wanted done and what to leave for another time. Very good service. More
by R. Isela
Employees Worked With
Tim
April 28, 2020
I always use them to service my Nissan car all the time and they give me excellent service especially Luis the service tech great guy courteous and always on top of everything. and they give me excellent service especially Luis the service tech great guy courteous and always on top of everything. More
by tercero01
Employees Worked With
Luis Rodriguez 5 stars
April 23, 2020
Everyone seems to know me because I get greeted like I’m a celebrity they take great care of my vehicle too I always feel like I’m driving a new car out the door every time a celebrity they take great care of my vehicle too I always feel like I’m driving a new car out the door every time More
by Workhorse0009
Employees Worked With
Tim Artwohl
April 16, 2020
Straight ShootersAlex gave us a price on a work van Straight Shooters Alex gave us a price on a work van that was the cheapest in the country. The GM also made up the 3 hr round trip worth it by thro Straight Shooters Alex gave us a price on a work van that was the cheapest in the country. The GM also made up the 3 hr round trip worth it by throwing in a free accessory. Job Well Done More
by Picky Purchaser
Employees Worked With
Alex Aguliar
March 15, 2020
Great customer service. I was updated by Austin and very happy with the service. It was completed in a timely manner. I would rate it as excellent. Austin’s name was not on the overall experience so I ra happy with the service. It was completed in a timely manner. I would rate it as excellent. Austin’s name was not on the overall experience so I rated Dave as 5. That rating is for Austin More
by Dl
Employees Worked With
Austin
March 12, 2020
Leavon is the best he promised to get me in something nice with a reasonable car note and he did just that!!! I am very pleased with my car and especially the car note!!!!He’s also very professional and nice with a reasonable car note and he did just that!!! I am very pleased with my car and especially the car note!!!!He’s also very professional and really Nice More
by takakatrice
Employees Worked With
Alonzo Massey, Leavon Head
March 08, 2020
Sam H. and Ken my salesman were great getting me the deal I was looking to get, they got me in and out with my new truck in a expeditious way. The finance guy Mohammed was very good and straight to the deal I was looking to get, they got me in and out with my new truck in a expeditious way. The finance guy Mohammed was very good and straight to the point, which what I was looking.for. I”ll recommend and return for an other vehicle. RW. More
by RW
Employees Worked With
Ken Hibbing, Mohammed in finance
February 11, 2020
I was pleased with the service and Tim was very helpful and explained everything. He answered all my concerns and the service was performed in a timely manner. and explained everything. He answered all my concerns and the service was performed in a timely manner. More
by Jkschroeder22
Employees Worked With
Tim
January 09, 2020
First time using this dealership for an oil change. Reserved my appointment online, pulled right in and was done in about 45 minutes. Professional and courteous at a fair price. Reserved my appointment online, pulled right in and was done in about 45 minutes. Professional and courteous at a fair price. More
by Mike
Employees Worked With
Joe Ortegel
January 07, 2020
Ron was excellent to work with. He explained the issues in detail. He accommodated my switching of loaner vehicles. Overall a good experience. We will continue to come here for service. in detail. He accommodated my switching of loaner vehicles. Overall a good experience. We will continue to come here for service. More
by BJohnson
Employees Worked With
Ron Steward
