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Journey Nissan
Lindenhurst, IL
912 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 912 reviews
July 18, 2025
Our last service was a very positive experience but we have been waiting months for the second key to our 2025 Nissan Kicks. Very disappointed overall with the dealership have been waiting months for the second key to our 2025 Nissan Kicks. Very disappointed overall with the dealership More
by TRINITIEM
Verified CustomerEmployees Worked With
July 18, 2025
They are very Awesome. Victoria and the others in the service department always provides world class customer service!!! Victoria and the others in the service department always provides world class customer service!!! More
by Greedy1985
July 18, 2025
The young man that helped was great! His name is Tim. He was helpful and knowledgeable. One of my hubcaps was damaged if the car wash. I notice and told him. The manager said it was prev His name is Tim. He was helpful and knowledgeable. One of my hubcaps was damaged if the car wash. I notice and told him. The manager said it was previous damage and they wouldn’t cover it. My car is a 2025!!! There was the tiniest thing on it but when it came out of the wash it has this humongous peel that looks awful. But they won’t take responsibility. More
by HERI1707
Employees Worked With
July 18, 2025
We have purchased multiple cars from this dealership. They are honest to deal with and do a great job whenever your car is in for maintenance. They are honest to deal with and do a great job whenever your car is in for maintenance. More
by tban312
Employees Worked With
John from Sales also played a major role, Justin Wood
July 18, 2025
Not having the written estimate before service caused problems. I was told an issue would be taken care of without a cost to me and I was charged for the parts. The cost I Calculated was $100 less than w problems. I was told an issue would be taken care of without a cost to me and I was charged for the parts. The cost I Calculated was $100 less than what I was charged. More
by JONTAYEBONDS
Employees Worked With
N/a
July 16, 2025
Great service, and clean dealership. I will return for more work on my girls rogue. Thanks, Rick I will return for more work on my girls rogue. Thanks, Rick More
by PEREZRICK08
Employees Worked With
Other Employees :
Justin Wood
July 16, 2025
Excellent service, provides time on how long the service will take, allowing you to schedule your time, I would highly recommend for you to get your vehicle serviced at this dealership. will take, allowing you to schedule your time, I would highly recommend for you to get your vehicle serviced at this dealership. More
by KRRCKSON
Employees Worked With
July 16, 2025
Very pleased with my new car, thankful I stumbled across it on the internet locally in town. My first car to be viewed & I ended up leaving with it the same night! Low miles for it being a 2024 and is in wo it on the internet locally in town. My first car to be viewed & I ended up leaving with it the same night! Low miles for it being a 2024 and is in wonderful condition. Very thankful for my purchase at this time & having a reliable pair of wheels. Thank you to Alfred & Nissan Journey - I am very grateful. More
by Jessica Aldridge
Employees Worked With
Alfred
July 15, 2025
Prompt and courteous service. Great follow up to make sure work done was satisfactory. Well done Great follow up to make sure work done was satisfactory. Well done More
by MUSTANGMILLER
July 15, 2025
Upon entry of the dealership, felt welcomed. Alex the salesman was very professional and informative. Financial manager was also very professional, knowledgeable and answered every question . Alex the salesman was very professional and informative. Financial manager was also very professional, knowledgeable and answered every question . More
by lmaldo13
