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Joyce Koons Buick GMC

Manassas, VA

4.5
1,092 Reviews

10660 Automotive Dr

Manassas, VA

20109

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Showing 1,092 reviews

March 11, 2019

Still a fan I purchased a 2013 Acadia here and another one in 2018. Both times it was an easy, stress-free transaction. Each time I take my vehicle in for service More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Atkins
February 28, 2019

Excellent Sales Reprsentative I called a setup an appointment with a sales rep. Tyler was one of the best ones that I have talked to with overall knowledge of the vehicle I was in More

by beri
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Sutherland, Shawn McGregor, Doug Miller
February 27, 2019

inspection and emissions I had to get state inspection and emissions. Made a same-day appointment and they were ready for me at the set time. Enjoyed conversations with serv More

by GMC truck owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carroll, Joe Atkins
February 27, 2019

Great experience. Very nice people. Friendly and very good customer service No pressure to buy. Mansour answered all my questions and made sure I was happy with my new vehicle More

by Felicity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ferrari, Mansour Assadpour
February 16, 2019

Top notch Everyone was helpful, had multiple conversations and everyone was awesome! Kevin, Travis and Bob made everything easy! Finance was easy, curteous and More

by Marnier1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce Koons, Doug Miller, Omar ElBardisi
February 03, 2019

Excellent dealership All aspects of buying vehicle were professional and helpful. in and and in a bout 3 hours and salesman called me back to make sure all my concerns wer More

by AVRRVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harris Khan was my sales person -- very nice and easy to deal with
January 26, 2019

Service Friendly and knowledgeable. Explanation of required service was presented in a way that was very easy to understand. Also, I was provided with what More

by buickgal123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Atkins
Jan 28, 2019 -

Joyce Koons Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! - The Joyce Koons Buick GMC Team

January 23, 2019

Personnel very helpful and accommodating Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership t More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nachhater Singh , Dipak Regmi, Doug Miller
Jan 24, 2019 -

Joyce Koons Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! - The Joyce Koons Buick GMC Team

January 16, 2019

Great Experience Joyce Koons Buick Great Deal great GMC Savana Conversion van 1500 truck . look on line and seen the 2014 G M C Savana truck and put my online paper w More

by GMC Savana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonthan Berry & Mike Kim
Jan 18, 2019 -

Joyce Koons Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. - The Joyce Koons Buick GMC Team

January 06, 2019

Excellent Service I had the best experience for my 1st time buying a dealership car at Joyce koons. Antonio was wonderful from the time I sent an email with my interest More

by New Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Ferrari
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. - The Joyce Koons Buick GMC Team

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