Joyce Koons Buick GMC
Manassas, VA
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The whole team was awesome and very polite. Great job and helping us with hour new perches on a new truck it was a awesome and all of my questions was answered thanks for your time Great job and helping us with hour new perches on a new truck it was a awesome and all of my questions was answered thanks for your time More
Nice shopping experience There were no pressures to buy, Greg Mann, our sales representative was courteous and friendly. We called and made an appointment and he was ready for There were no pressures to buy, Greg Mann, our sales representative was courteous and friendly. We called and made an appointment and he was ready for us when we got there. We purchased a CR-V, however, there is no Honda option on the selection below. More
Still a fan I purchased a 2013 Acadia here and another one in 2018. Both times it was an easy, stress-free transaction. Each time I take my vehicle in for service I purchased a 2013 Acadia here and another one in 2018. Both times it was an easy, stress-free transaction. Each time I take my vehicle in for service, the team is fast, thorough, and professional! More
Excellent Sales Reprsentative I called a setup an appointment with a sales rep. Tyler was one of the best ones that I have talked to with overall knowledge of the vehicle I was in I called a setup an appointment with a sales rep. Tyler was one of the best ones that I have talked to with overall knowledge of the vehicle I was interested in. It took several hours to get the purchase done and if not for him I don't know if I would have purchased. This was a very positive experience. I have bought several cars from Joyce Koons and I would not hesitate to return for my next purchase. Thank you Tyler.... More
inspection and emissions I had to get state inspection and emissions. Made a same-day appointment and they were ready for me at the set time. Enjoyed conversations with serv I had to get state inspection and emissions. Made a same-day appointment and they were ready for me at the set time. Enjoyed conversations with service staff, met time expectations. More
Great experience. Very nice people. Friendly and very good customer service No pressure to buy. Mansour answered all my questions and made sure I was happy with my new vehicle Friendly and very good customer service No pressure to buy. Mansour answered all my questions and made sure I was happy with my new vehicle More
Top notch Everyone was helpful, had multiple conversations and everyone was awesome! Kevin, Travis and Bob made everything easy! Finance was easy, curteous and Everyone was helpful, had multiple conversations and everyone was awesome! Kevin, Travis and Bob made everything easy! Finance was easy, curteous and informative. Will definitely be back for my next vehicle! More
Excellent dealership All aspects of buying vehicle were professional and helpful. in and and in a bout 3 hours and salesman called me back to make sure all my concerns wer All aspects of buying vehicle were professional and helpful. in and and in a bout 3 hours and salesman called me back to make sure all my concerns were addressed. More
Service Friendly and knowledgeable. Explanation of required service was presented in a way that was very easy to understand. Also, I was provided with what Friendly and knowledgeable. Explanation of required service was presented in a way that was very easy to understand. Also, I was provided with what to expect for the next service visit and approximately when this would be due. More
Personnel very helpful and accommodating Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership t Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership to my relatives and friends. More power! More















