
Joyce Koons Buick GMC
Manassas, VA
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Still a fan I purchased a 2013 Acadia here and another one in 2018. Both times it was an easy, stress-free transaction. Each time I take my vehicle in for service I purchased a 2013 Acadia here and another one in 2018. Both times it was an easy, stress-free transaction. Each time I take my vehicle in for service, the team is fast, thorough, and professional! More
Excellent Sales Reprsentative I called a setup an appointment with a sales rep. Tyler was one of the best ones that I have talked to with overall knowledge of the vehicle I was in I called a setup an appointment with a sales rep. Tyler was one of the best ones that I have talked to with overall knowledge of the vehicle I was interested in. It took several hours to get the purchase done and if not for him I don't know if I would have purchased. This was a very positive experience. I have bought several cars from Joyce Koons and I would not hesitate to return for my next purchase. Thank you Tyler.... More
inspection and emissions I had to get state inspection and emissions. Made a same-day appointment and they were ready for me at the set time. Enjoyed conversations with serv I had to get state inspection and emissions. Made a same-day appointment and they were ready for me at the set time. Enjoyed conversations with service staff, met time expectations. More
Great experience. Very nice people. Friendly and very good customer service No pressure to buy. Mansour answered all my questions and made sure I was happy with my new vehicle Friendly and very good customer service No pressure to buy. Mansour answered all my questions and made sure I was happy with my new vehicle More
Top notch Everyone was helpful, had multiple conversations and everyone was awesome! Kevin, Travis and Bob made everything easy! Finance was easy, curteous and Everyone was helpful, had multiple conversations and everyone was awesome! Kevin, Travis and Bob made everything easy! Finance was easy, curteous and informative. Will definitely be back for my next vehicle! More
Excellent dealership All aspects of buying vehicle were professional and helpful. in and and in a bout 3 hours and salesman called me back to make sure all my concerns wer All aspects of buying vehicle were professional and helpful. in and and in a bout 3 hours and salesman called me back to make sure all my concerns were addressed. More
Service Friendly and knowledgeable. Explanation of required service was presented in a way that was very easy to understand. Also, I was provided with what Friendly and knowledgeable. Explanation of required service was presented in a way that was very easy to understand. Also, I was provided with what to expect for the next service visit and approximately when this would be due. More
Personnel very helpful and accommodating Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership t Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership to my relatives and friends. More power! More
Great Experience Joyce Koons Buick Great Deal great GMC Savana Conversion van 1500 truck . look on line and seen the 2014 G M C Savana truck and put my online paper w Joyce Koons Buick Great Deal great GMC Savana Conversion van 1500 truck . look on line and seen the 2014 G M C Savana truck and put my online paper work in and was approve and got my truck it was a great experience the staff was great Jonthan work for me like I was his only customer. thank you for all your hard work. More
Excellent Service I had the best experience for my 1st time buying a dealership car at Joyce koons. Antonio was wonderful from the time I sent an email with my interest I had the best experience for my 1st time buying a dealership car at Joyce koons. Antonio was wonderful from the time I sent an email with my interest in the car till the completion of the buying transaction. His friendliness put me at ease and he explained everything about the car and the paper work in details to me. In my opinion I don't think any dealership could have done better. I got a great deal and great interest rate. More