Joyce Koons Buick GMC

Great experience, great deal, wonderful truck! We just happened upon this dealership while looking at other vehicles we'd seen online. We had driven from Howard County, Maryland and, on our way out We just happened upon this dealership while looking at other vehicles we'd seen online. We had driven from Howard County, Maryland and, on our way out of town disappointed with what we'd seen, we saw the Joyce Koons sign and made a snap decision to pull in. I found my dream truck there and we had a great experience making a deal from over an hour away and the truck was ready and in perfect condition when we went to pick it up. I'm very happy with the overall experience and certainly the truck! More

The Rendevous Well it’s. 14 years old and needed repair the Koons staff was so thorough doing the work up of issues/problems. Fortunately we decided to keep the car Well it’s. 14 years old and needed repair the Koons staff was so thorough doing the work up of issues/problems. Fortunately we decided to keep the car on the road. They kindly offered a loaner and a military dicount that helped so much. We have a safely operating auto now and we know those mechanics at Koons did a reliable and safe repair! More

great service & repair Kevin Hall is a big help . i am confident I get the best work .I have been working with him for years and have always been satisfied. Kevin Hall is a big help . i am confident I get the best work .I have been working with him for years and have always been satisfied. More

Perfection The entire staff was very helpful and made me feel welcome. My sales consultant Steve Hughes was very accommodating as I explained what I wanted in a The entire staff was very helpful and made me feel welcome. My sales consultant Steve Hughes was very accommodating as I explained what I wanted in a car. He had the car I wanted and patiently took the time to show me how to operate the many optional features. More

5 STAR Not your average franchise dealer. Fair, up front, very flexible, & accommodating. Steve Hughes and everyone we encountered could not have been more p Not your average franchise dealer. Fair, up front, very flexible, & accommodating. Steve Hughes and everyone we encountered could not have been more professional. Highly recommend. 10 out of 10. Professional grade from start to finish! We definitely will be back for our next upgrade. More

Lacrosse Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not sta Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not start—shorted cell in battery More

Jon Berry was really great to work with. My sale rep was Jon Berry and he was excellent to work with. He helped me with everything along the way and went out of his way to make my experience My sale rep was Jon Berry and he was excellent to work with. He helped me with everything along the way and went out of his way to make my experience excellent. More