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Joyce Koons Buick GMC
Manassas, VA
1,100 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,100 reviews
December 27, 2018
great service & repair Kevin Hall is a big help . i am confident I get the best work .I have been working with him for years and have always been satisfied. Kevin Hall is a big help . i am confident I get the best work .I have been working with him for years and have always been satisfied. More
by bob p
Employees Worked With
Kevin Hall
December 21, 2018
Perfection The entire staff was very helpful and made me feel welcome. My sales consultant Steve Hughes was very accommodating as I explained what I wanted in a The entire staff was very helpful and made me feel welcome. My sales consultant Steve Hughes was very accommodating as I explained what I wanted in a car. He had the car I wanted and patiently took the time to show me how to operate the many optional features. More
by Linda
Employees Worked With
Steve Hughes, Ray Suthard
December 16, 2018
5 STAR Not your average franchise dealer. Fair, up front, very flexible, & accommodating. Steve Hughes and everyone we encountered could not have been more p Not your average franchise dealer. Fair, up front, very flexible, & accommodating. Steve Hughes and everyone we encountered could not have been more professional. Highly recommend. 10 out of 10. Professional grade from start to finish! We definitely will be back for our next upgrade. More
by KONG
Employees Worked With
Steve Hughes
December 12, 2018
Lacrosse Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not sta Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not start—shorted cell in battery More
by NRHZ
Employees Worked With
Kevin Hall
December 04, 2018
Jon Berry was really great to work with. My sale rep was Jon Berry and he was excellent to work with. He helped me with everything along the way and went out of his way to make my experience My sale rep was Jon Berry and he was excellent to work with. He helped me with everything along the way and went out of his way to make my experience excellent. More
by Jbrown
Employees Worked With
Jonathan Berry
November 27, 2018
GMC Service Great Service department! They are very friendly and treat you like family! I take all of my cars and trucks there for their great service! Great Service department! They are very friendly and treat you like family! I take all of my cars and trucks there for their great service! More
by John
Employees Worked With
Jeff Miller
November 17, 2018
Great Service Experience Great Service experience. Dealership provided tremendous flexibility with our schedule and needs and performed great work on the vehicle. Will certain Great Service experience. Dealership provided tremendous flexibility with our schedule and needs and performed great work on the vehicle. Will certainly continue to use the service features at this dealership. More
by JVLATTAS
Employees Worked With
Joe Atkins
November 16, 2018
Great work done, as always Kevin, Jeff and the super service crew at Joyce Koon's GMC-Buick always make the best repairs for my family. They map out your needs, sculpt the opti Kevin, Jeff and the super service crew at Joyce Koon's GMC-Buick always make the best repairs for my family. They map out your needs, sculpt the optimal and cost-effective service solution, and listen closely to your thoughts throughout the experience. What more could a person ask for? I regard it as a pleasure and honor to have enjoyed super service for eleven years with these folks. More
by lyonjohn
Employees Worked With
Kevin Hall, Jeff Miller
October 27, 2018
Satisfied customer Jeff Miller and his team are always friendly and very professional. We appreciate their work and fine customer service. They are always most helpful Jeff Miller and his team are always friendly and very professional. We appreciate their work and fine customer service. They are always most helpful and very efficient. More
by Larry L.
Employees Worked With
Jeff Miller
October 26, 2018
Great customer service in service department. Been getting my service work done here for over 12 years with two different vehicles purchased there. Have had numerous different customer service rep Been getting my service work done here for over 12 years with two different vehicles purchased there. Have had numerous different customer service reps over the years, but consistently I feel that the customer service reps REALLY CARE and for that reason alone I will continue to get my Buick’s serviced there. WELL DONE AND THANK YOU KOON’S. More
by Friar71
Employees Worked With
Kevin Hall, Jeff Miller, Joe Carroll, Joe Atkins
