Joyce Koons Buick GMC

Great service Been coming here for years for service on my diesel trucks. Wouldn't go anywhere else. Quick turnaround and they always get get it right. Been coming here for years for service on my diesel trucks. Wouldn't go anywhere else. Quick turnaround and they always get get it right. More

Pleasant experience! Loved my old, high mileage '08 Lucerne, but time for a new one. Buying a car is not something I love doing! Our sales person made the experience very Loved my old, high mileage '08 Lucerne, but time for a new one. Buying a car is not something I love doing! Our sales person made the experience very easy, no high pressure, just the facts and information I needed to make my decision. Would highly recommend him and the dealership! More

A Dealership You Can Trust We needed a newer car to replace our aging high mileage Buick to meet the travel we intended on doing in our retirement. Buick has always been one of We needed a newer car to replace our aging high mileage Buick to meet the travel we intended on doing in our retirement. Buick has always been one of our favorites, offering higher quality well built cars. We had been keeping on eye on the sales deals and ran into a really good one at this dealership that met all our needs at a reasonable price we could afford. The experience was calm and easy to discuss at a pace that gave us time to consider the situation without being pushed. We feel we have the car we need and support from the dealership to ensure it continues solid operation now and in the future. More

Good services and staff members The sale went great and a my salesman stayed in constant contact with me throughout the buying process and corrected a few things that needed attentio The sale went great and a my salesman stayed in constant contact with me throughout the buying process and corrected a few things that needed attention with no issues. The only issue I am having is getting my tags for the car. I brought car in VA and registered in FL. I brought car 2 August and it's mid September and I am still receiving emails asking for information to complete my registration which should've been completed the time of sale. Dennis More

Outstanding as usual JefffMiller our service contact scheduled our warranty recall service quickly. This work and a State inspection was done quicker than expected. There JefffMiller our service contact scheduled our warranty recall service quickly. This work and a State inspection was done quicker than expected. There was no charge for the inspection because both of my GM cars are service there regularly. More

No pressure, down to earth buying experience My family has been a longtime customer of Joyce Koons, and this past weekend we made our most recent purchase from Chris Sinclair. Chris was tremendo My family has been a longtime customer of Joyce Koons, and this past weekend we made our most recent purchase from Chris Sinclair. Chris was tremendous to deal with. Simply one of the nicest guys around, he could not have been more helpful in helping us to purchase our vehicle. We also dealt with Omar who made the financing piece go about as pleasant as it possibly can. Thanks, guys! We'll be back when he need another one! More

Used car purchase Following a listing online, I contacted the dealership and connected with sales rep. Charles Carlson. We spoke several times by phone and when I went Following a listing online, I contacted the dealership and connected with sales rep. Charles Carlson. We spoke several times by phone and when I went to the dealership to look at the vehicle (90 miles out from my location) Charles was extremely professional and took his time taking me for a test drive. He answered my questions and was not deterred when it came to settling on a purchase price. It involved the input of his sales manager and the final purchase was as I set out for. All in all, the overall experience was very professional and if I were to reside in their service area I would certainly consider using them again. I am in no way affiliated with any person at Joyce Koons. I appreciated their professionalism and excellent customer service, as demonstrated by Charles Carlson. Low key guy - can't say how much I value that when it comes to buying a car. Final check-out with financial associate Tim Rowan was quite easy as well, he too was very professional and super efficient. More

Very satisfying Tony, my salesman, was very helpful without being pushy, which I appreciated. I did feel that they tried to push the insurance a little more than ne Tony, my salesman, was very helpful without being pushy, which I appreciated. I did feel that they tried to push the insurance a little more than necessary, however. I have bought vehicles here before and I have always been satisfied. More

Thank you, Charles! I recently purchased a used car from Joyce Koons Buick GMC and worked with Charles Carlson. What a great guy! He was extremely helpful and flexible I recently purchased a used car from Joyce Koons Buick GMC and worked with Charles Carlson. What a great guy! He was extremely helpful and flexible with my schedule. And most importantly, he didn't pressure me! Just gave me great advice and walked me through the process. Thanks, Charles! More

Vehicle Maintenance Serviced GMC Terrain recently. Great Service!! Jeff Miller has been my Service Advisor for a few years now. He is very knowledgable. Provides an hone Serviced GMC Terrain recently. Great Service!! Jeff Miller has been my Service Advisor for a few years now. He is very knowledgable. Provides an honest assessment and honest advice. More