Joyce Koons Buick GMC

Fabulous Service Department The service department at Joyce Koons Buick GCM is fabulous. No one treats you like you don't know what you are doing or talking about. No one tries The service department at Joyce Koons Buick GCM is fabulous. No one treats you like you don't know what you are doing or talking about. No one tries to sell you anything you don't need. If something is found after bringing in the car with one problem, the service writer comes to you and tells you giving you options. Jeff Miller, who has been my service writer since 2010, comes with one big smile on his face. More

Very good and paid for some minor things that the vechile ne Very good. Moved fast on making a deal so we didn't waste the entire day buying a car. Would consider a purchase again from this dealership. Thanks Very good. Moved fast on making a deal so we didn't waste the entire day buying a car. Would consider a purchase again from this dealership. Thanks More

The Best Experience I've Had Buying a Vehicle The entire experience that my wife and I recieved was superb. Our initial reason for being at the dealership was to have our SUV serviced. Olga met us The entire experience that my wife and I recieved was superb. Our initial reason for being at the dealership was to have our SUV serviced. Olga met us at the entrance door after calling to make sure everything was going well with us. Philip took special care of us making sure each part of the car buying process was explained fully and always made sure we got the best deal possible. More

Great Service Was in for oil change and tire rotation. Car was inspected for any problems not taken care of during the regular maintenance schedule. Efficient and Was in for oil change and tire rotation. Car was inspected for any problems not taken care of during the regular maintenance schedule. Efficient and courteous service. More

Oil change, regular 5k check As always, Jeff Miller and his team did a wonderful job. I was in and out in less than an hour! They are so efficient in addition to being polite As always, Jeff Miller and his team did a wonderful job. I was in and out in less than an hour! They are so efficient in addition to being polite and professional! Appreciate it. More

outstanding Could not ask for a better person to sell me a truck. Worked very hard to get the deal I wanted. Helped me cleanout my old truck and move things to th Could not ask for a better person to sell me a truck. Worked very hard to get the deal I wanted. Helped me cleanout my old truck and move things to the new one. Hope to see him again. More

Great price, efficient, painless experience! Found a used car online after hours. Used the dealer's chat feature to get some questions answered, and was connected with a sales representative (Cod Found a used car online after hours. Used the dealer's chat feature to get some questions answered, and was connected with a sales representative (Codie) within minutes. Codie had a personalized HD video of the car to me by the next morning, and answered some additional questions. Came in to look at the car the next day, and drove it home within a few hours. Car price and financing terms were extremely fair. No hard sell for extras/add-ons was also appreciated. Very enjoyable experience overall, and would highly recommend working with Codie! More

Wonderful Group ~ Loved My Experience! I absolutely LOVE my new GMC Canyon and I have Steve Hughes to thank!!! I wasn't looking for a pick up when I got there but I wasn't happy with my cr I absolutely LOVE my new GMC Canyon and I have Steve Hughes to thank!!! I wasn't looking for a pick up when I got there but I wasn't happy with my crossover/suv type options. He suggested I look at the Canyon ~ I test drove it and I fell in love with it! Steve took the time to show me lots of vehicles, he listened to what I was saying and made a wonderful recommendation. He is great!!! Behzad Mahmoodi was my finance guy and he was wonderful also. Took the time to review my options with me, explained all the details and was really very kind. Everyone at this dealership that I encountered was great! I fully intend to use Steve and the Joyce GMC Manassas dealership for all of my vehicle needs in the future. I'm a GMC girl ~ so I will be back :o) More

Great service great price. The service I received was top notch. They didn't try and push me to buy any car, but they took the time to show me options, and helped me select the The service I received was top notch. They didn't try and push me to buy any car, but they took the time to show me options, and helped me select the right vehicle to fit my family needs. They ensured we received everything we needed to have a great experience. Thank you... Mr. Arra Ashtey, was very pleasant to work with. He even took the time to get a front license plate holder mounted on the vehicle, and ensured we were pleased. He made it a very good experience!!! More

My used vehicle purchase experience Codie Fravel is one of the best salespersons I have ever dealt with when purchasing a vehicle. My wife and I felt he was completely honest and we we Codie Fravel is one of the best salespersons I have ever dealt with when purchasing a vehicle. My wife and I felt he was completely honest and we were very comfortable dealing with Codie. He is easy to talk with and makes a buyer feel welcome. He went over all the vehicle features with me and stressed several times that we could always call him with any questions that may arise. In my opinion, he went above and beyond in helping me with my used trade-in and I appreciated his help very much. I enjoyed working with Codie so much that I requested business cards from him that I could share with friends and family. Shawn McGregor was also very engaging and helpful to us. He and Codie made a great team. More