Joyce Koons Buick GMC

Terrific Service with No Pressure The team of folks at Joyce Koons Honda Buick GMC that we worked with were absolutely outstanding. We were somewhat anxious about purchasing a used ve The team of folks at Joyce Koons Honda Buick GMC that we worked with were absolutely outstanding. We were somewhat anxious about purchasing a used vehicle at a dealership since we had not done so in over 14 years. Our salesperson Derek Rucker however, was extremely patient with us as we test drove several used vehicles, and when we finally settled on a 2011 Buick Enclave we were very happy with our decision. Buying a used car can be very stressful but the folks at this dealership are professional and courteous, and they make the customer feel very comfortable. We were also very pleased with the time and attention that David Kim took with us in the finance division, as well as the swift work performed by Duane Smith in the Parts Department. We would highly recommend this dealership to anyone seeking to purchase a new or used vehicle, and we will definitely return to them for our next vehicle. More

Service After the Sale My service manger, Kevin Hall, actually listens to my description of the car's issue and makes sure the technician checks the latest GMC technical upd My service manger, Kevin Hall, actually listens to my description of the car's issue and makes sure the technician checks the latest GMC technical updates to diagnose my radio static problem even though the car is under warranty and it never does it when it's in the shop. I love the effort they put into it. More

Great overall experience The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered a loaner and delivered the vehicle on time. More

Long time customer I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and extremely helpful. More

Excellent Service Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly ap Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly appreciate that. Thank you so much! More

good experience Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right ea Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right each and every time. More

Regular scheduled maintenance service. Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will con Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will continue to use their service. More

Easiest transaction I've ever had I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. Whe I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. When it came time to upgrade my truck I shopped around at other dealers and decided to give them the final opportunity. My salesperson, Steve Hughes, was attentive, helped me find the perfect truck, and got me to a price and a trade in value that beat all of the other dealers. And it was all accomplished in about an hour. Best and easiest transaction I've had, and I've purchased over 20 cars in my life. Special Thanks to Steve, Jeff Melendez, David Kim and Kevin Runey More

State inspection In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well beyond the showroom. More

Scheduled Service Trip Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy wit Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy with the service department especially Tyson Farina. Waiting time is within my expectations, staff is always friendly and the remodeled facilities are comfortable. Let's be honest, no matter how good the prices are, we will always wish they were better! Yes, I will continue to give Koons my business as long as I remain in the area. More