Joyce Koons Buick GMC

KOONS Experience again GREAT! We have been coming to Joyce KOONS in Manassas since 2004. Our first GMC Envoy is still serviced at KOONS because the Service Department is outstanding, Jeff Miller is our Joyce KOONS in Manassas since 2004. Our first GMC Envoy is still serviced at KOONS because the Service Department is outstanding, Jeff Miller is our GUY and he is professional, nice and gets the service executed as promised. Our 2nd 2008 GMC Envoy (Denali) was purchased and serviced from/by Joyce KOONS and again great purchase and service still excellent! We recently just purchased our 3rd GMC (Terrain) at Joyce KOONS Manassas for these reasons; Professional Sales Representatives and ours was John Rendo, he saw us through from test drive to purchase and delivery. Pat Bryant is the best Sales Manager ever, he was very thorough to explain all cost of the vehicles we were considering, to include applicable rebates, tax title license and making it crystal clear on our final choice of the GMC Terrain SLT AWD. We have been loyal GMC customers of Joyce KOONS for 10 + plus years because this Dealership is impeccable on Sales and Service! R & J Mitchell More

Travis and Pat worked as a team to get me into my beautiful, new Acadia! They listened to my needs, heard out my options and even though I had a check from the bank in hand, they got me a WAY better beautiful, new Acadia! They listened to my needs, heard out my options and even though I had a check from the bank in hand, they got me a WAY better deal! This is one of those cars you know one day you will own and Pat made it happen. He took time to figure out how to make the deal happen and then went to work to make it a done deal. Travis was very helpful in getting me set up and on the road! Thak to both of you for a great experience! More

We had transmission trouble with our '09 Enclave and were able to quickly make an appointment for the next day. All trans repairs we're under warranty. The service advisors were responsive to all of our were able to quickly make an appointment for the next day. All trans repairs we're under warranty. The service advisors were responsive to all of our questions and concerns. More

Very good service and great customer service. Nice lounge and good facilities. Prompt service and easy to get an appointment. Cordial and nice atmosphere along with kids playing area. and good facilities. Prompt service and easy to get an appointment. Cordial and nice atmosphere along with kids playing area. More

these guys are awesome , Travis was so polite and professional although his young age he showed great maturity and help me a lots , I definitely recommend these guys for my friends and family. professional although his young age he showed great maturity and help me a lots , I definitely recommend these guys for my friends and family. More

The Koon's staff were terrific from the test drive until we left the lot with our new vehicle. Thanks to all for helping us get it done. until we left the lot with our new vehicle. Thanks to all for helping us get it done. More

I came to the dealership looking for a used car as a replacement for my old Honda but I wasn't sure what to get. I met this Salesman named Travis. He was very kind and helpful and found a couple cars ar replacement for my old Honda but I wasn't sure what to get. I met this Salesman named Travis. He was very kind and helpful and found a couple cars around where our price range was at. Needless to say I found a nice Toyota Camry that had some scratches on it but Travis had it touched up and it was ready in the next couple of days. If you do go to Joyce Koons see about talking with Travis for all of your dealership needs. More

Travis Gehring was an amazing salesman. He was very professional, extremely nice, and more than helpful!! He seemed to know exactly what he was doing and clearly communicated this knowledge with me. professional, extremely nice, and more than helpful!! He seemed to know exactly what he was doing and clearly communicated this knowledge with me. He did not pressure me into anything at all and left all of the decision making up to me. He made sure that I knew all the features of the car before I walked out of the shop and explained them all to me in detail. He answered every one of my questions directly, in a way that I could fully comprehend. The dealership did not have the color of the Honda Civic Sedan that I wanted, so he located a dealership that did. He personally drove all the way to Maryland to bring my dream car back for me and will be delivering it directly to my house tomorrow! He made the process of buying my new car very easy, and quicker than most salesmen I've ever dealt with! He made sure I was comfortable and aware of everything that was going on. I had a very positive experience and I definitely will come back to this dealership again. More

I went to Koons GMC to look at and test drive a Terrain.. I totally enjoyed the experience of purchasing a car. Mike was great in helping me out. By the way this is the 4 th GMC I bought from this dealersh I totally enjoyed the experience of purchasing a car. Mike was great in helping me out. By the way this is the 4 th GMC I bought from this dealership. In 2008 I tried out a HondaCivic (great little car).also from Joyce Koons Honda. As you can see I am a very satisfied customer with this dealership. More

This is my 5th GMC purchase in 2 1/2 years from Steve Hughes (2 personal and 3 work). He has always worked hard and been very responsive to any requests we have made. Steve has also respected my time by Hughes (2 personal and 3 work). He has always worked hard and been very responsive to any requests we have made. Steve has also respected my time by having the business end of the deal done before I arrive to pick up the vehicle.As a business owner, that's important. More