Jubilee Chrysler Dodge Jeep Ram - Service Center
Mobile, AL
314 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center
Our family van (Pacifica hybrid) went down while vacationing in the southeast. Had it towed to Jubilee. My service advisor Dylan Miesch was great and more than accommodating. The turn around time wa vacationing in the southeast. Had it towed to Jubilee. My service advisor Dylan Miesch was great and more than accommodating. The turn around time was better than expected and he kept me updated on every step which gave peace of mind I’m grateful for. Upon completion and with me coming from out of town I wasn’t able to get there during business hours on a Saturday. He offered to come back into work and let my car out for me after hours to ensure I could make it back home in time for work the following Monday. I really can’t thank him enough for that, he really went above and beyond and I’m super thankful. Anyway, the experience was great and stress free. Def would recommend! More
Courteous, friendly, professional staff. I purchased my vehicle here and all the routine maintenance has been done here. No complaints, satisfied customer. I purchased my vehicle here and all the routine maintenance has been done here. No complaints, satisfied customer. More
After they went from being Auto Nation to Jubilee I took my 2023 Jeep in for an oil change. I had purchased an extended warranty through mopar and had 12 free oil changes. They could not locate my vehicle my 2023 Jeep in for an oil change. I had purchased an extended warranty through mopar and had 12 free oil changes. They could not locate my vehicle in their “new” system and after showing out they ended up giving me the free oil changes I have had plenty of dealings with their service department 7 months after buying the vehicle when it just shut off. Had to have it towed there on my dime. They kept it for a week and told me they have drove it and it never acted up for them. Had it home and parked for 3 days and my son takes it to run to the store and it leaves him stranded. I’m out of the country visiting my mother and dealing with them over the phone. Once again had to have it towed on MY dime! In the meantime I leave a one star review and some customer service lady calls me and I’m being assured they will have not one but 2 of their service techs on it and if I get any emails to leave a review to please ignore it cause their system was hacked…yeah okay. They finally ended up fixing the fuel pump and tried to make nice bringing the vehicle to my house the day before I was due back home. Moral of the story.. I won’t be back. I took it to another jeep dealer and they found my free oil changes with no problems. More
I only dealt with the service department. They were very helpful and prompt in helping us get a loaner car. They were very helpful and prompt in helping us get a loaner car. More