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Jubilee Chrysler Dodge Jeep Ram - Service Center

Mobile, AL

4.3
305 Reviews

305 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center

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September 12, 2022

Service department under staffed, why get an appointment waste of time. Can’t get to it till next day and then I have to call them to check on my vehicle. When I go by to check on vehicle it takes service p More

by Duhon49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
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September 10, 2022

Excellent service. . I’ve always had great experience, whether having vehicle maintenance or shopping for vehicle. More

by vanessamcalpine422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Sep 14, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

Bright the car in for warranty replacements. Everything thing went well. Had the car back in less than a day. Great work. More

by Tripleplayrealestate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 13, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2022

Very professional and helpful. Their service department explained everything they did to my car and even sold me a new car recently. I love AutoNation. Labron and Michael were very More

by Hollandpatricia641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Labron Williams and Michael
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Sep 08, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

Great service, made very satisfied with service especially service advisor Michael Robinson, who was very friendly and did everything including getting me a ride home and finding coupons to lessen More

by alrich39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
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Sep 05, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 29, 2022

Jim and his service team are fantastic! A+++ service every time. I've used this dealship since 2015 and have never had any issues. More

by david.ransom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
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Sep 03, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Excellent customer service and professional automotive experience. My service advisor made my visit enjoyable and carefree. More

by DOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Aug 30, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2022

Associate quoted $500 for service, when I picked up vehicle total was over $700. Dropped vehicle off in the morning, didn’t get it back until the following day. Service was just a routine oil change an More

by juliusejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service associate
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Aug 29, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2253 -- we hope to hear from you soon.

August 23, 2022

They updated me on everything that was wrong with my car and fixed the problem More

by Takoryiad14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy
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Aug 27, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

August 22, 2022

Ken was excellent and very helpful He addressed every issue I had with promptness and got me on my way quickly More

by rlb3izme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Aug 26, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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