Jubilee Chrysler Dodge Jeep Ram - Service Center

Service representative was knowledgeable and thorough. He addressed and confirmed with me each of my problems. addressed and confirmed with me each of my problems. More

Troy was great and helpful. Tires are balanced well but front end alignment is still a little off. Would be nice if you offered a free car wash with service. front end alignment is still a little off. Would be nice if you offered a free car wash with service. More

They repaired my truck. They did a good job in a timely manner. Service advisor kept me informed of progress. I would recommend them. Thanks! manner. Service advisor kept me informed of progress. I would recommend them. Thanks! More

Ken Baker, service advisor, did an excellent and thorough job. job. More

Great service no issues young man explain all that was done checked on the truck done checked on the truck More

The day after I got my oil change , I notice that my cover on the bottom of my car was removed because what kept the cover in place is no longer there and is hanging half way down under my car. cover on the bottom of my car was removed because what kept the cover in place is no longer there and is hanging half way down under my car. More

The best dealership I have every see they are compassionate ,kind ,and helpful. They take their work seriously. I appreciate working with Mr Kenny Baker awesome person an hard working. He tries compassionate ,kind ,and helpful. They take their work seriously. I appreciate working with Mr Kenny Baker awesome person an hard working. He tries his best to keep his customers happy 😊 I love that about AutoNation Dealership. Thanks for everything. MS. Barbara Henderson More

They were friendly and excited to help me and the mechanic did a very good on my car and runs like a new vehicle!!! Thanks mechanic did a very good on my car and runs like a new vehicle!!! Thanks More

Refuses to fix their poor work. Made an "appointment". 2 weeks later they get around to looking at it, claimed more damage than was present and refused to fix something they've alre Made an "appointment". 2 weeks later they get around to looking at it, claimed more damage than was present and refused to fix something they've already been paid to fix once by Chrysler. Won't answer phones or return calls in a timely manner. Avoid at all costs. More

Worst service dept. ever... Needed to have 2 tires replaced and a few software recalls done. Called ahead for an appointment and they already had my name and vehicle info in thei Needed to have 2 tires replaced and a few software recalls done. Called ahead for an appointment and they already had my name and vehicle info in their systems from a previous recall. I arrived 15 minutes prior to my scheduled appointment time of 10AM. So when I arrived at 9:45AM I told the service associate that I wanted two new tires on the front, rotate the fronts to the back and get a front end alignment. I told her I didnt care what tires she got as long as they were the same size. I also reminded her about the software recalls. She said "no problem, but it could take as long as two hours for everything". I said that was fine, so I waited in the service lobby. 30 minutes later I received a text message from the dealership that my vehicle is ready for pick-up. I showed it to the service associate knowing it was not correct.She confirmed and didn't know why I received it. At 12:15PM I was walking outside figuring that my truck may be getting close. There in the parking lot I see my truck....still with the old tires. Its been 2 1/2 hours now. I then inquire about the work and she stated that they didnt have the tires for a 2015 RAM 1500 pickup AND none of the recalls had been done. What?! She promised to expedite the recalls while she tries to get tires coming. I sat there for another 2 hours and 45 minutes only to find out the recalls had been done but they didnt have time enough to get the same tires (stock) that were already on it. So basically I spent 5 1/2 hrs sitting in a dealership and left without having the main issue resolved which was getting 2 new tires. She could have told me as soon as she found out that they didnt have the tires and I would have rescheduled or went elsewhere. More