Jubilee Chrysler Dodge Jeep Ram - Service Center
Mobile, AL
305 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center
They were very good at getting my car in and out quickly. Any concerns that I had I was able to speak with a associate that addressed my questions and concerns. They are very good at email responses and that Any concerns that I had I was able to speak with a associate that addressed my questions and concerns. They are very good at email responses and that helped because I was not in Mobile to return to their office. In fact, I am not in the state yet I do believe that they can assist me with my car concerns. The only thing that would have made it a perfect transaction, would be offer ride services to customers that need to leave their car for extended service. Kind Regards, Brandy Moore More
This was my first experience with AutoNation. and I can honestly say I will definitely be back and will tell others aboutthe top notch customerservice!! and I can honestly say I will definitely be back and will tell others aboutthe top notch customerservice!! More
I dropped my auto off at the dealership at 7:30 in the morning and was told that it would be ready by 3:00. I heard nothing from the rep for the entire day. I called at 3:00 and waited on hold for 20 mi morning and was told that it would be ready by 3:00. I heard nothing from the rep for the entire day. I called at 3:00 and waited on hold for 20 minutes. I hung up and called back and waited 5 minutes for the customer service rep to answer. I was told that nothing had been done on my car because the tech hadn't had a chance to contact the support center for the issue with the computer center. I was told I would have to leave it over night or bring it back. I took it to another service center the next day and the issue was corrected in 30 minutes. I will not be using this dealership for service in the future. More