Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Julio Jones Kia - Service Center

Tuscaloosa, AL

not yet
rated
15 Reviews

15 Reviews of Julio Jones Kia - Service Center

Sort by
April 09, 2022

My husband was left sitting for hours while waiting on the car with no notice that there was a problem. The car was kept overnight for what should have been a quick issue. The tire was left out I. The bac More

by drshumphre
Recommend Dealer
Yes
Employees Worked With
Chris Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 25, 2022

I just love the service when Courtney is there he's very friendly. Thank you More

by shawnteriamoore1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Julio Jones Kia responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

January 02, 2022

Great customer service, Dylan did a great job helping us in out with our different issues. More

by scotta173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jan 10, 2022 -

Julio Jones Kia responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 02, 2021

I went there 3x and they still could not find the hole in my tire. The (CS) guys stands around talking instead of coming outside to assist customers. I went to Riverchase Kia and they found the hole within 5 More

by catblack226
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dillan
Report | Print
Jan 10, 2022 -

Julio Jones Kia responded

We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your concerns regarding your recent experiences with our us. Please contact me at your earliest convenience at wecare@buyfromjulio.com

Jan 10, 2022 -

catblack226 responded

I voiced my opinion while I was there, I spoke with a service manager and your team still could not find the issue. My third attempt was my last.

November 25, 2021

It is a great place. The service department is excellent. The service representatives are caring, polite, always checking on you while your car is being serviced; they will do whatever it takes to make your More

by JEAN.M.MERCHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Christian
Report | Print
Jan 10, 2022 -

Julio Jones Kia responded

Hi Jean, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

1
2