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KDK Auto Broker
Brunswick, OH
261 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 261 reviews
September 17, 2022
Wonderful customer service! They helped us find a vehicle that was perfect for our family. They worked with the payments to fit our budget and were very courteous, patient, and They helped us find a vehicle that was perfect for our family. They worked with the payments to fit our budget and were very courteous, patient, and kind. More
by kathleen.flickner
Employees Worked With
Ryan Markham, Steve Tube, Tristen Torres, Marcus Fortuna, Ron Maiden, Sam Vaughn
September 04, 2022
Tristian was amazing and a very relatable person which made buying from here easy. Everyone was genuine and honest and they did what they could to get me out in the car I went to look the same day. Very g made buying from here easy. Everyone was genuine and honest and they did what they could to get me out in the car I went to look the same day. Very good dealership More
by tuttlebrian5
Employees Worked With
Tristen Torres
September 04, 2022
I am really happy with Justin and marcus and the dealership. I feel like I was in good hands and that they really wanted the best for me. They made me want to come back. I look forward to my experi dealership. I feel like I was in good hands and that they really wanted the best for me. They made me want to come back. I look forward to my experience with with the dealership More
by mario_paponetti
Employees Worked With
Justin Maiden, Marcus Fortuna
September 02, 2022
Myself and the loan officer I had been working with through my bank came to the conclusion that this was one of the worst and most incompetent dealership staffs either of us has ever had the misfortune through my bank came to the conclusion that this was one of the worst and most incompetent dealership staffs either of us has ever had the misfortune of dealing with. The sales manager was awol throughout both visits, they completely disregarded every word I had to say about my financial situation and put another hard inquiry on my credit when I asked multiple times and was assured that wouldn’t happen. The financial guy then tried lying to me about why they had to do it until I called my bank and explained to them how it had to work. After more time wasted and coming to the point I was going to get my car I was THEN informed I would have to drive over an hour back home to my bank to collect the check for KDK personally which is absolutely unheard of and unprofessional as can be. I have dealt with very small buy here pay here type car lots and had a vastly better, more professional, and accommodating experience than I did with KDK. If I could rate them 0 out of 5 stars I’d try to still find a way to rate them lower. Justin did a decent but needs to learn to listen to his customer and only speak to what he knows for a fact to avoid a situation like mine again. And the car started leaking oil literally on the way home after all of this but I’d be lying if I said I had any confidence in them working with me on that what so ever. 0/10 wouldn’t recommend even pulling into their parking lot. More
by baileyn325
Employees Worked With
Justin Maiden
